As the company claims “our staff did not follow the prescribed protocols for safe boarding and disembarking of passengers, as well as our company’s code of conduct”. To add that a thorough internal investigation was carried out during which “we were disappointed to find that both the train drivers and the cabin attendants did not comply with the prescribed procedures”.
Strict penalties
He also adds that the specific incident is “unacceptable and, therefore, we will impose strict sanctions on those involved, with the aim of preventing similar incidents in the future”.
“We are committed to further strengthening the training of our staff to ensure that such isolated cases do not recur. Our goal remains the continuous improvement of our services, with absolute priority the safety and trust of our passengers” he concludes.
Livadia: “We were shouting ‘help'” – How the woman described the moment she was caught in the train doors
The worst was avoided by the woman, mother of three children, who was trapped on Saturday (7/9) in a moving train at the railway station of Livadia, when the doors closed before she could get off.
“I just went to get off the train, I got off the little girl and I went to leave too but the train left. We shouted “help, help, open the door” and they didn’t listen to us. Some gentlemen shouted and it stopped (the train). Otherwise, he would have taken me with him,” he reveals, speaking on Alpha TV.
An eyewitness was also the former MP of Viotia, Andreas Koutsoubas, who happened to be at the scene. “We hear a little one across the street crying: “Mummy, mummy”. We see a body being dragged along the curb. We ran, stopped the train, they heard us 30-40 meters away,” he pointed out.
As stated in lamianow.grthe train continued its journey to Thessaloniki as if nothing had happened, but was finally forced to stop at the next station after the intervention of the prosecutor, while the train driver and supervisor were arrested in order to investigate the incident.
Hellenic Train announcement about the incident with the woman in Livadia
The company in its statement claimed that there was no injury from the incident, noting that it is cooperating with the authorities to clarify the case.
Detailed announcement:
“Hellenic Train informs the passenger public that it is carefully investigating the incident that occurred at SS Livadeia, in order to fully clarify the circumstances and causes. Passenger safety is an absolute priority for us. That’s why we apply a strict operating framework, which ensures compliance with the highest security standards. It is noted that there was no injury.” And he concludes “from the first moment we are in cooperation with the competent authorities for the quick clarification of the incident”.
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#Livadia #Hellenic #Trains #strict #penalties #involved #abducting #passenger
