2023-05-02 16:07:34
According to hardware wallet provider Ledger, its customers with XRP have experienced problems using the Ledger Live app. The company posted that its users are experiencing problems creating XRP accounts and sending XRP through the mobile app.
XRP + Ledger Live mobile users!????️
Some customers are experiencing errors when trying to add an #XRP account or send XRP through #Ledger Live mobile.
Rest assured, this has no effect on the security of your funds. In the meantime, please ensure your mobile app is on the latest…
— Ledger Support (@Ledger_Support) May 1, 2023
The company has reassured customers that the problems encountered do not pose a threat to their assets as their money is safe. He also urged everyone to update their mobile apps to the latest update, but some say the latest update is the cause of the current outages.
When users try to add their XRP accounts to Ledger Live or make transactions, it ”API HTTP 418” an error code appears on their screen.
Recently, Ledger drew attention to scams attacking the platform, which mainly affect XRP owners. They warn you, to avoid their token allocation needs, as attackers can take control of their accounts. He further said that they should not share their details with anyone, including company staff, as anyone can be a fraud.
???? Attention #XRP holders!
Fraudulent Token Allocation Program scams are targeting the #XRPArmy community, aiming to steal your $XRP funds.
❌Avoid Token Allocation claims; they’re scams that can give unauthorized individuals control over your XRP account
❌NEVER share your… pic.twitter.com/lyXuBz9NTh— Ledger Support (@Ledger_Support) May 2, 2023
On the other hand, they are asking everyone to temporarily use the Ledger Live desktop app until the issue is resolved. The Ledger does not yet know what could have caused the problem. However, it will provide the public with additional information as the remediation process progresses.
#XRP community????
While we work to restore Ledger Live mobile’s compatibility with XRP, please remember the following:
– If you’re DM’ing someone claiming to be from #Ledgerthat’s a scammer.
-If you’re entering your recovery phrase into a website, that’s a scam website.As…
— Ledger Support (@Ledger_Support) May 1, 2023
Although Ledger has never lost assets to a hacker attack today, the platform’s security system was compromised in 2020. In the process, they obtained the data of more than 270,000 customers, which were later made public. Despite the attack, customers’ funds remained safe.
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#XRP #owners #problems #Ledgers #mobile #app