Asunción, IP Agency.- The Health Services Company of Paraguay SA (Essap), launched this Tuesday a campaign to recover delinquent portfolios, aimed at helping its users regularize their debts and alleviate their financial situation.
This initiative promoted by instructions from the President of the Republic, Santiago Peña, will be in force until January 31, 2025.
With this objective, the institution enabled its Public Service Centers in Asunción, San Lorenzo and regional offices in the interior of the country to receive interested users. Likewise, the telephone number 021-162 is available for additional inquiries.
As the main benefit, the campaign offers total exemption from late payment interest for users with active and closed accounts who can make cash payments. For those who cannot pay off their entire debt in a single installment, Essap provides installment plans, with a minimum initial payment of 10% and financing for up to 36 months.
The campaign also includes a 50% discount on administrative surcharges to regularize clandestine or irregular connections.
With this campaign, we seek to strengthen the commitment to users, offering options that facilitate the normalization of their services and contribute to a better future for all, reports Essap.
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**Interview with Maria Gonzalez, Financial Analyst at Paraguay’s Health Services Company (Essap)**
**Interviewer:** Thank you for joining us today, Maria. Can you tell us a bit about the recently launched campaign by Essap aimed at helping users regularize their debts?
**Maria Gonzalez:** Thank you for having me. Yes, we’ve launched this campaign to aid users struggling with delinquent accounts, and it’s a vital step towards alleviating the financial burdens faced by many of our clients. The campaign was initiated based on directives from President Santiago Peña, and will be running until January 31, 2025.
**Interviewer:** That sounds promising! What specific measures are being offered to assist individuals with their debts?
**Maria Gonzalez:** The campaign offers significant benefits. For instance, users who make cash payments can enjoy total exemption from late payment interest for both active and closed accounts. For users who can’t pay their debts in a single installment, we offer flexible installment plans with a minimum down payment of just 10%, which can be financed over a period of up to 36 months.
**Interviewer:** That’s quite flexible! I understand there’s also a provision for those who might be facing administrative surcharges. Could you elaborate on that?
**Maria Gonzalez:** Absolutely! We are providing a 50% discount on administrative fees to help users regularize clandestine or irregular connections. This is part of our broader effort to ensure that everyone has access to essential services without facing overwhelming financial penalties.
**Interviewer:** This is an excellent initiative. How can users get more information or participate in the campaign?
**Maria Gonzalez:** Interested users can visit our Public Service Centers located in Asunción, San Lorenzo, and various regional offices. We also encourage people to call our helpline at 021-162 for any inquiries. Our goal is to make this process as accessible as possible.
**Interviewer:** Thank you, Maria, for shedding light on this important campaign. It’s great to see initiatives that aim to support the community in managing their financial health.
**Maria Gonzalez:** Thank you for having me! We’re excited about the positive impact this campaign will have on our users.
