The Latam airline explained that some members of its crew have covid-19, so its personnel resources have been limited, having to cancel several flights, including three in Bogotá and Cali, two between Bogotá and Cartagena and two more between Bogotá and Bucaramanga.
Due to this situation, which currently impacts 3.6% of the airline’s operation, flexibility will be given to affected passengers who will have several alternatives such as requesting the return of the ticket without penalties, changing the date without a fine during the validity of the ticket. or change the route, this subject to the condition of the fare.
For those passengers who want to self-manage their flight and request changes in their itineraries before this situation, they were asked to enter the ‘My Trips’ section at www.latamairlines.com or in the Latam App.
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In a statement published by Latam, it is read that “in turn, we invite all passengers to check the status of their flights in our different communication channels such as our website, App Latam and keep abreast of the information that we will share about constantly through our Twitter account @latam_co where they can obtain constant information on affected flights ”.
Latam Colombia reiterated its commitment to maintaining the highest biosafety standards for employees and passengers and regretted the inconvenience of these measures, adopted with the aim of ensuring the health of all. He also highlighted that so far 93% of Latam’s employees in the country have a complete vaccination scheme.
Finally, travelers were reminded to consult Resolution 2382 of 2021, issued by the Ministry of Health and the Ministry of Transportation that maintains the requirements for entering the country, such as the complete vaccination scheme.
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