The law obliges “Sodra” to announce a tender for the purchase of pension home delivery services every three years. The geography of pension delivery is divided into 47 territories. Public procurement is announced for each territory separately, and the winner is selected based on the price criterion.
After evaluating the results of this year’s tender, from January next year 43 territories will be served by Lithuanian Post, and two territories each by UAB “Bastaras” and UAB “Rausidas”. All these companies have many years of experience in home delivery of pensions.
From January, the provider of pension home delivery service will change in nine territories: Širvinti, Kaunas, Druskininkai, Vilkavišky, Klaipėda, Kretinga, Skuoda, Anykščiai and Molėtai. A total of 24.7 thousand people live in these territories. pension recipients, or 20 percent. of all residents receiving pensions at home.
In some regions, the change of employees delivering pensions will not affect pension recipients – pensions will continue to be delivered in the same order as before. Preparations for the change of service providers are made in advance and this process goes smoothly. Contracts with suppliers were signed two months before the provision of services.
In the new year, as now, pension and welfare payments will be delivered to homes on the 10th-26th of each month. Upon arrival at your home, an employee of Lithuanian Post, UAB “Bastaras” or UAB “Rausidas” will ask you to present a document confirming your identity – a passport or an identity card. After receiving the pension, you will need to sign the payment receipt.
Old-age pension can be delivered to the home of recipients who have reached the age of 80, who have a disability or those who need constant care, as well as those who live in areas where it is not possible to withdraw money, and those who chose the method of home delivery of pensions before 2009. December
Pension deferrals are paid by “Sodra” – planned for 2024. the costs for this service amount to 8.5 million. euros.
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**Interview with Tomas Jankauskas, Director of Sodra’s Pension Delivery Services**
**Editor:** Thank you for joining us today, Tomas. Can you start by explaining the recent changes in the pension home delivery services in Lithuania?
**Tomas Jankauskas:** Thank you for having me. Yes, starting from January next year, we will see a significant shift in our pension home delivery service providers. Under the law, we are obliged to announce a tender for these services every three years. After careful evaluation, we will be changing providers in nine territories, which will affect around 24,700 pension recipients.
**Editor:** That’s a considerable number. Which companies are going to be delivering the pensions in these territories?
**Tomas Jankauskas:** For the majority of the territories, Lithuanian Post will take over the delivery services in 43 areas. Additionally, two territories will be served by UAB “Bastaras” and UAB “Rausidas.” All these companies have a long history of delivering pensions to people’s homes, ensuring continuity in service quality.
**Editor:** Can you specify which territories will see changes in their pension delivery service?
**Tomas Jankauskas:** Certainly! The territories affected are Širvintai, Kaunas, Druskininkai, Vilkaviškis, Klaipėda, Kretinga, Skuodas, Anykščiai, and Molėtai. Despite the change in service providers, most recipients will continue to receive their pensions without interruption.
**Editor:** That sounds reassuring. How does Sodra ensure that these changes do not disrupt the service for pensioners?
**Tomas Jankauskas:** We are working closely with the new providers to make sure that the transition is seamless. In many cases, the same employees may continue to deliver the pensions, simply under a different company banner. We prioritize the needs and comfort of the pension recipients throughout this transition.
**Editor:** It’s great to hear that you are focused on the well-being of the pensioners. Is there anything else you’d like to share regarding this upcoming change?
**Tomas Jankauskas:** We encourage all pension recipients to stay informed through our official channels in case they have any questions or need assistance during this transition. We’re committed to providing reliable and timely service, and we appreciate the support of our valued clients.
**Editor:** Thank you, Tomas, for your insights and for keeping the public informed about these changes. We look forward to seeing how the new service providers will enhance the pension delivery system in Lithuania.
**Tomas Jankauskas:** Thank you for having me!