2023-09-25 16:44:41
Um bug no iOS 17 has caused the iPhones 15 get stuck on the screen with the Apple logo if the user tries to configure their device when transferring data using the “From another iPhone” option.
More specifically, all models released last week come with iOS 17.0 installed, which is the version of the system “infected” by this bug. Apple itself has already released an update that fixes the problem, iOS 17.0.2 — as well as 17.0.1 for older models.
Fortunately, there is a way to avoid this bug or even restore your iPhone if you selected the option to transfer data from an old model without knowing regarding this problem — so you don’t need to make another visit to an Apple Store to be able to enjoy your new one. smartphone.
If you have just started your iPhone 15 for the first time, it is very likely that you will receive an alert inviting you to update the device to iOS 17.0.2 first before going to the data transfer screen. If this happens, update your iPhone and continue configuring it the way you prefer, otherwise there are three possible ways to escape a problem. boot loop:
Select the option to restore your data via iCloud with a backup of your old device; Recover your information with the help of a Mac or PC; Set up your device like a completely new iPhone and update it to iOS 17.0.2. In this case, you can transfer your data by resetting your iPhone to factory settings, which you can do at Settings » General » Transfer or Reset iPhone » Erase Content and Settings. Once all this is done, you will once once more be greeted with the iOS configuration screen, where you can carry out the transfer in any way you wish.
What to do if your iPhone is stuck on the screen with the Apple logo
If by chance you ended up selecting the option to transfer data from another iPhone without first updating to iOS 17.0.2, you can relax that your newly purchased device won’t turn into a paperweight.
In this case, all you need to do is connect your iPhone to a Mac or Windows PC and open Finder/iTunes.
Once done, press and quickly release the volume up button and then do the same with the volume down button. There, keep the side button pressed until the iPhone enters the modo DFUwhich is when a computer and a cable appear on the device’s screen.
Once in DFU mode, go back to your computer, select the new iPhone in Finder or iTunes, click on the “Restore or Update” option and select “Restore”.
Once this process is complete, your iPhone will no longer be stuck on the screen with the Apple logo, but you will still need to update it to the latest version of iOS. In this case, just follow one of the three steps listed above.
A Apple, vale notar, has already put up a page which recognizes the bug and explains this entire process. Good upgrade! ????
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