2023-09-23 08:45:00
The iPhone 15 line was launched this week in several regions of the world and unfortunately several users are reporting a problem that causes cell phones to freeze during startup, preventing the user from using the smartphone. The problem was recognized by Apple, which indicated a solution.
Security
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Curiosity
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The problem is caused when transferring backup from another iPhone to a new iPhone 15. Apple describes it as follows:
When you choose “From another iPhone” during setup to transfer apps and data from your previous iPhone to a new iPhone running iOS 17, you may get stuck at the Apple logo.
Fortunately, Apple has already released iOS 17.0.2 with the fix for the problem, so Apple’s official recommendation is that you install the update before importing your settings and files from your previous cell phone to avoid problems like the one reported by user Paulo Montenegro on X, with whom I spoke and confirmed the cause.
And the iPhone 15 Pro CRASHED. Yes…. On the first day of use.
— Paulo Montenegro (@pmontenegroreal) September 22, 2023
However, if you’ve already imported your backup and are stuck at the iPhone’s startup screen, just follow these steps to be able to use it once more:
Connect iPhone to a computer via USB-C cable; Press and quickly release the volume up button and then the volume down button; Press and hold the power button until the Apple logo appears on the screen followed by a computer and cable; Open the Finder on your Mac or iTunes on your PC and click Restore on the prompt that appears.
On the other hand, if you have a new iPhone 15, the main recommendation is to skip the “From another iPhone” step during the first boot and update to iOS 17.0.2. To do this, simply access the menu:
Settings > General > Software Update
know more
The Apple iPhone 15 Pro is not yet available in Brazilian stores. To be notified when it arrives. The Apple iPhone 15 Plus is not yet available in Brazilian stores. To be notified when it arrives. The Apple iPhone 15 is not yet available in Brazilian stores. To be notified when it arrives. The Apple iPhone 15 Pro Max is not yet available in Brazilian stores. To be notified when it arrives.
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