2024-08-06 17:41:53
“The best experience I’ve ever had in therapy. » “I cried a lot and had a lot of revelations. Just talking to him for a day made me feel better. » “I told him things I’d never told him Anyone’s business » These rave reviews are not taken from the Google pages of good therapists. They don’t even refer to human jobs, but to two conversational bots, or chatbots, created on the US platform Character.ai.
On the social networking site Reddit, some users expressed concern about therapist and psychologistDes Robot “helpful”, “Compassionate” and who gives “Impression of talking to a real therapist, but a good and reasonable one”. They are also available for free 24 hours a day, which is an advantage when you need them. “broken”, As one internet user explained on the forum.
The Character.ai platform, whose users are mostly between 16 and 30 years old, has about 475 bots acting as therapists, according to one company. BBC countdown January. The success of some of these virtual “psychologists” can be measured in hundreds of thousands of visits.
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Among them, psychologists are the most famous. It has had more than 154 million conversations since its creation more than a year ago. “I never intended for it to become popular or for other people to use it as a tool, explains its creatora psychology student from New Zealand, said he developed the tool to meet his own personal needs because he couldn’t afford therapy. Then I started getting a lot of messages from users telling me that they had been positively affected and using it as a source of comfort. »
“The Eliza Effect”
This is the case of 30-year-old Charlotte. She uses ChatGPT, another artificial intelligence (AI) tool, which she used in addition to her psychotherapy sessions last summer. “Sometimes I still have questions to ask after a consultation, so instead of paying for an expensive new session, I ask directly to ChatGPT”“, said the thirty-year-old man who lives in the Paris region. Before the designation: “I never took what he told me at face value, I took it more as food for thought. It’s a bit like a friend giving you advice, but you don’t necessarily apply everything he tells you. » She remembers that time “Quite a surprise” Her answer to the first question was spot-on and quickly convinced her to spend more time there: “It’s a world open to me and I could easily spend an hour there. »
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