Inquiring About Citizen Account Support: Eligibility, Objection Requests, and Disbursement Dates

2023-12-28 18:07:39

What are the steps to inquire regarding citizen account support? Many Saudi citizens have asked how they can know the results of studying their applications to the Ministry of Human Resources and Social Development in order to be accepted and included in government financial support, and this is what we will answer, explaining the date of disbursement of salaries.

Steps to inquire regarding citizen account support

Every individual who registers for the citizen’s account is interested in checking on the result of his request and making sure that it has been accepted. This is called the inquiry, which is carried out in the following manner:

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  • Click on the login tab.
  • Either choose to enter through national access or register the ID number and password directly.

  • When you open the profile, go to the eligibility study tab.
  • The application that has been submitted is displayed, and if it is studied, the eligibility status is displayed as qualified or ineligible, or that it is still under study.

How do I submit an objection request to the citizen’s account?

It is important to know that it is possible to submit an objection to applications that are rejected from the citizen’s account in order to have them re-examined once more, through the mechanism mentioned as follows:

  • Go to the link Citizen account.
  • Access the applicant’s profile and data on the unified national sign-on.
  • From the main interface, click on Eligibility Study.
  • The order status appears as “Not Eligible”.
  • Click on the reasons for the breadwinner’s ineligibility.
  • After reading the reasons, click on the Submit an Objection box.
  • Choose to upload the required attachments, which must confirm that the reason for rejection is incorrect.
  • Click on Upload Files to confirm sending the objection request.

Citizen’s account disbursement date

All beneficiaries of the Citizen’s Account or those wishing to register must be informed that salaries are disbursed on a fixed monthly date, which is the tenth day of every Gregorian month. However, if this day coincides with an official holiday, then the Ministry of Human Resources and Social Development decides to change the date.

In this regard, we point out that so far the salaries of Batch 74 are supposed to be disbursed on the tenth day of January 2024, and no news has been issued from the Ministry or the program that there is an intention to delay or advance the disbursement date.

Years ago, the Ministry of Human Resources and Social Development launched one of the support programs, the Citizen’s Account, which over the years includes a larger number of beneficiaries, and the government seeks to ensure that they are truly deserving of this support and are not taking it unjustly.

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