Dr. Celida Duque Molina
Director of Medical Benefits of the IMSS
The IMSS, led by Zoé Robledo, established actions to address the backlog in care along with the decrease in COVID-19 cases and implemented as of April 2021 the “Service Recovery Strategy”, in order to recover priority health care services affected during the pandemic, including: Family Medicine and Specialties consultation, surgeries, transplants, detection of chronic diseases and cancer.
All its capacities were optimized, both with its infrastructure resources and personnel in consultation services, operating rooms, emergencies, in all shifts, with an emphasis on day hospitals, achieving wide and committed participation of personnel in all categories, managers of the State Representations and High Specialty Medical Units (UMAE), regulatory personnel of the Directorate of Medical Benefits, reinforcing all attention during 14 National Days in 2021.
The strategy made it possible to manage hospital beds, Temporary Care Centers (CAT) and Social Security Respiratory Care Modules (MARSS) with all the measures to protect personnel and maintaining isolation measures.
77.2% of the annual productivity was achieved, which adds up globally to 94.7 million services from April 1 to December 31, 2021, achieving 12 million 72 thousand 670 Specialty Consultations, 868 thousand 177 Surgeries, 60 million 478 thousand 396 Consultations of Family Medicine, 21 thousand 363 13 Detections (5 million 98 thousand 95 detections of diabetes, 9 million 855 thousand 684 detections of systemic arterial hypertension, 1 million 854 thousand 347 detections of cervical cancer, 3 million 582 thousand 557 explorations and 970 thousand 529 mammograms for the detection of breast cancer) and 1,791 transplants (815 kidney, 674 cornea, 234 bone marrow, 49 liver and 19 heart). In the 14 National Conferences and monothematic Conferences, 2 million 837 thousand 324 attentions were added.
In 2022, continuity of care was provided, achieving a record number of services with 196 million 907 thousand 532 cares and 20 National Days for the Continuity of Ordinary Services were held by the Decentralized Administrative Operation Body (OOAD) and UMAE, which 3 million 311 thousand 716 attentions represented in that productivity.
480 thousand 12 Specialty Consultations were granted, 1 million 514 thousand 874 Family Medicine Consultations, 58 thousand 854 Surgeries, 1 million 160 thousand 696 Screenings (diabetes mellitus, systemic arterial hypertension, breast and cervical cancer), 96 thousand 824 were made auxiliary diagnostic studies and 456 transplants.
By 2023, as part of the strategy of the Directorate of Medical Benefits, continuity of quality services is provided and 24 National Days for the Recovery of Ordinary Services were scheduled. Currently there are 51 million 910 thousand 796 attentions that include the productivity of 5 National Conferences with 913 thousand 688 attentions, 135 thousand 373 are Specialty consultations, 14 thousand 581 surgeries, 302 thousand 869 detections, 437 thousand 910 Family Medicine consultations, 22 thousand 823 auxiliary diagnostic and treatment studies, as well as 132 transplants.
The IMSS is positioned at the forefront, since it is a great advance for the benefit of its beneficiaries and transcends for being the only institution of the health system in Mexico and Latin America that achieved this positive balance in recovery and continuity of care to overcome the pandemic of COVID-19.