If the shelter is at fault, the companion animal must be withdrawn.

2023-05-09 07:10:08

Even if the owner of the companion animal was abandoned and disbanded, the Fair Trade Commission judged that if the shelter did not take good care of the animal as contracted, it could request a refund of the contract cost.

The Fair Trade Commission said that it reviewed the resignation and incineration memorandum of the Ijoa Seoul branch, a type of private companion animal shelter, and corrected unfair terms and conditions, such as non-return or refund after admission of the abandoned animal, and excessive penalty clauses.

In general, disposition of companion animals means that the owner, who is unable to raise the animal, transfers ownership to the operator for the protection, management and re-adoption of the animal. We are paying hundreds of thousands of won to millions of won to the shelter.

In the memorandum of dissolution and resignation of the existing Izoa Seoul store prepared by the franchise headquarters, it was written that ‘the disassociation cannot be involved in breeding, and the animals and expenses cannot be returned after the disposition.’

The Fair Trade Commission said, “From the customer’s point of view, the business operator should be able to cancel the contract if the business operator neglects the protection and management obligations or does not fulfill the contract.” This is difficult,” he pointed out.

The Fair Trade Commission also changed the clause requiring the customer to compensate for an excessive penalty of 20 million won in case of delay in payment of the installment payment, to a 6% annual damage compensation.

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