Urgences-santé paramedics had to respond to more than 130 calls for falls that occurred across Montreal and Laval as a result of the freezing rain that hit the city.
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At 5 p.m., the organization counted 131 interventions for falls on the ice, whether on sidewalks, in the streets or in parking lots, spokesperson Stéphane Smith told the QMI Agency.
“We had a really difficult day for the paramedics and the people who fell,” said Smith, citing numerous calls for wrist, ankle, back or head injuries.
However, the number of operations that resulted in transport to hospital was not known.
In addition to the falls, the fifteen millimeters of ice that transformed the city into a giant ice rink also doubled the number of calls to 911. “On average, we receive 40 to 50 calls per hour. This morning, we were at 80, 90 calls per hour. […] At twice the number of calls per hour, it is impossible to maintain this rhythm, ”said the spokesperson.
It was the first time in three years that Urgences-santé had to deal with such a volume of calls, the last dating back to an episode of ice on January 25, 2019.
The ice wins
For its part, the City of Montreal assured that it had reassigned to de-icing a third of the personnel assigned to loading snow, or regarding 1,000 workers, from the start of the night.
Despite everything, the rapid accumulation of ice in a few hours took the abrasive spreading crews by surprise.
“Clearly, when the citizens woke up, the sidewalks were difficult to pass,” acknowledged Philippe Sabourin, spokesperson for the City of Montreal.
“We do not fight with equal forces once morest nature. Going around the network takes eight hours. […] […]. We weren’t able to get the upper hand on the ice,” he continued.
At the end of the day Wednesday, the sidewalks on the main arteries were de-iced, but work remained to be done on those on residential streets.
At the same time, the City has decided to continue its snow loading operation, for fear of seeing the snowbanks, waterlogged, frozen in the coming days, said the spokesperson.
Lack of staff
Be that as it may, the frantic number of interventions put the Urgences-santé teams to the test, especially since there were regarding fifteen vehicles missing from the roads at the start of the day, in particular due to lack of manpower.
“We have a shortage of personnel with which we have to live,” said Mr. Smith, adding that this aggravates other hazards with which Urgences-santé must deal, such as absenteeism due to illness, COVID-19 or vacation.
In order to compensate for this lack, the paramedics assigned to administrative tasks returned to the road on Wednesday, allowing the number of teams to be closer to normal. “Everyone is mobilizing, we stick together to meet demand,” summarized the spokesperson.
The latter judges, however, that in his eyes, Montrealers must be aware that an ambulance should be called only in the event of an emergency, and not in the event of a minor injury which does not prevent them from going to the hospital on their own or with the help of a relative, for example.
