2024-01-20 03:08:47
Homeowners who purchased a heat pump in recent weeks were shocked when they learned that they were no longer eligible for the subsidy they were expecting. If you are one of these people, rest assured, Hydro-Québec reversed course on Friday following the intervention of a Granby merchant.
Homeowners who purchased a heat pump in recent weeks were shocked when they learned that they were no longer eligible for the subsidy they were expecting. If you are one of these people, rest assured, Hydro-Québec reversed course on Friday following the intervention of a Granby merchant.
To encourage Quebecers to reduce their energy consumption, Hydro-Québec officially launched its LogisVert financial assistance program this week. Since Tuesday, these subsidies replace those previously granted by the former Efficient Heat Pumps program.
“We knew that LogisVert was coming, but no one had informed us that Thermopompes Efficient was disappearing this week,” said the president of Refrigeration and Air Conditioning Luc Therrien, Éric Labbé.
The Granby merchant was especially surprised to learn that the list of products eligible for financial assistance changed on January 1, 2024. Certain models that were present on the 2023 list have disappeared, while on others the amount of the subsidy has decreased significantly.
“The problem is that no one was notified,” Mr. Labbé denounced Friday morning. So when we returned from the holidays, we carried out the installations that were sold before Christmas and we learned this week from our supplier that there has just been an update on the Hydro-Québec website. »
Éric Labbé contacted the state company to inform it of the situation, without result. “I also have customers who inquired with Hydro-Québec and they received the response that products purchased in 2023, but installed in 2024 were eligible for the subsidies provided for on the new 2024 list. There are some in mode Panic right now.”
After the information was broadcast on our airwaves Friday at TVA noon, Hydro-Québec backed down and announced that it will continue to honor the subsidies that were in force in 2023. “We realized the situation at over the last few days. What is important to know is that we will work with distributors to ensure that the 2023 models are added and accepted in 2024,” confirmed spokesperson Cendrix Bouchard.
News that will certainly relieve customers and merchants. “I have no problem with there being changes to subsidies, as long as we are notified so that we can inform customers,” concluded Éric Labbé.
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