2023-08-10 17:20:00
After talking about how to find an authorized service center for cell phones, the column Detective TudoCelular leans over the white line, to inform how to find a correct place for repairs in this segment.
This includes mainly household appliances, such as refrigerators and washing machines, which have increasingly gained intelligent features in the market. See the details below:
Asus
08 Ago
security
01 Ago
Brastemp
Brastemp has on its official website a service page which can be used to check the brand’s contact channels – such as online chat, telephones and WhatsApp – within the “Contact Us” section.
If you want to request a specialist to come and check the problem with your appliance, the company has an option “Request a visit”, for repairing refrigerators, stoves and washing machines directly at your residence.
There is also a page on the site called “Parts and Accessories”, where lists of parts are displayed, with their suggested prices, which the user can find in technical assistance. This is also where a map is available to locate the repair centers closest to you.
Consul
Despite being a brand belonging to Whirpool – just like Brastemp –, Consul has different means of contact from the “sister” brand – both in the company’s phone number and WhatsApp.
Even with these differences, the sites are very similar. Consul also offers a service page to schedule a technical visit, as well as one that has original parts for sale.
Electrolux
In the case of Electrolux, its official website contains a field to request maintenance of your defective product. Just go the following way: Service > Request Technical Assistance.
A page does not have any secrets. The user must enter his personal data and the address, so that the authorized one can be filtered according to the region. After following the steps and providing more information about the equipment and the defect, it is possible to have the repair duly requested.
LG
LG has a page with a map, which shows you where the authorized service centers closest to you are located. On the page, you must select the product category and, after entering the information, choose whether you want to search by city list, by address or by your current location.
there is also another section exclusively dedicated to requesting a technical visit. The consumer needs to fill out a form, with details about the product, the problem presented and the contact for information, in order to proceed with the order.
Panasonic
No case from Panasonic, there is a help center on its official website, in which there is a section just for service and technical assistance. In it, Internet users can choose between a “Contact Us”, a block to locate an assistance and an area to follow their service order.
In the part destined to talk to the company, it is possible to check the telephone numbers and open a chat. Another option includes directly scheduling a technical visit, where the consumer should go to request maintenance of their equipment.
Samsung
As with cell phones, Samsung provides a Service Centera page dedicated to support within its official website, where the customer can contact to request help.
In the case of white line products – or TVs of 42 inches or more –, if repair is not necessary, but some help or guidance is required, assistance is provided directly in the telephone contact.
For these types of equipment, the Korean still provides home repair. In this modality, the company’s technicians go to the user’s residence to perform the service, which makes the process more practical than having to move the machine to another location.
Have you ever had difficulty finding an authorized technical assistance for your appliance? Tell us!
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