He will long remember the “trap” set by his boss… Joris, a young sales consultant for an e-commerce company, has probably committed the biggest mistake in the history of Patron incognito on M6. Unaware of having his boss by his side, he vigorously criticized his brand’s products in front of a client. An attitude that landed the twittos.
This Monday, January 17, 2021, M6 broadcast a new number of Patron Incognito, a program in which business leaders dress up to spend a few days closer to their employees. During this evening, it was the boss of the e-commerce company LDLC, Laurent de La Clergerie, who lent himself to the game, in order, according to him, to “get closer to the collaborators, to see them live and bring up needs. that[il] doesn’t know”. Qualified by some people around him as a “humanist boss”, this entrepreneur was the first in France to have introduced a four-day, 32-hour week, so that employees “feel good when they work and they have a real life outside “. What to arouse some vocations on twitter …
To be unrecognizable, the least we can say is that the founder of the company went to great lengths, by accepting the most radical transformation of the show: beard, glasses, casual look and… booze. zero! A real gamble for this discreet boss and a real surprise for his wife, who burst out laughing when she discovered his new appearance.
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For his first immersion, Laurent de La Clergerie went to Besançon, to a brand store that had only been open for a few months and whose turnover was not satisfactory. Playing the role of a job seeker, he was taken under his wing there by Joris, a sales consultant with a passionate and explosive temperament. A young man whose strengths and weaknesses he quickly perceived. A great connoisseur of computer equipment, Joris had an answer to all customer questions, sometimes to the point of using a little too much technical jargon. Another great quality: his honesty. Far from wanting to push customers to buy equipment at a high price, the young man directed them to what met their needs, even if it was well below their budget. Enough to satisfy the incognito boss, who believes that this attitude creates a climate of trust that builds customer loyalty.
But Laurent de La Clergerie had not yet realized how far the great sincerity of his employee might go… After having discussed very (very) long with a customer as passionate as him, the young man It felt good to tell him some secrets… very surprising. “LDLC makes its own PCs, but I’ll never sell them. I sold one once, not twice, it’s real shit, yet it has the company name on it!” he says, right next to his incognito boss. Behind his beard and his glasses, Laurent de La Clergerie might not hide his shock, visible to the camera. On twitter, this release of the sales consultant has been very commented. Half-appalled half-dead with laughter, the twittos were numerous to think that the indelicate young man would be the first licensee of the show. Some did not understand that he might make such a criticism of his sign, when he knew he was being filmed.
One thing is certain, when his identity was revealed at the end of the show, the boss did not hesitate to put his employee’s words back on the table. “In this case, these laptops I’m the one who buys them, I can guarantee you that it’s quality!”, He retorted with nevertheless a lot of benevolence. Contrary to the fears of Internet users, Joris was not dismissed but was offered sales training to improve, as well as the supply of a Youtube channel on the company’s products, to share his passion. devouring…
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