2024-04-25 11:22:30
“Umrah and Visitation Forum”… God’s guests are faced with an unforgettable experience
At a time when Saudi Arabia has harnessed all its material and human capabilities to serve God’s guests and provide them with the utmost comfort to easily perform rituals, through an integrated service system; She continued her efforts in everything that might enrich this experience of faith… from welcome to farewell.
The “Umrah and Visitation Forum”, organized by the Ministry of Hajj and Umrah for 3 days, witnessed a significant presence and wide interest from various parts of the world to know more regarding the integrated solutions and services provided that enrich the spiritual and cultural experience of God’s guests. In conjunction with the event space accompanying the forum, it offers distinctive experiences, innovative services and an exciting interactive journey for visitors.
As part of the “Hackathon of historical and enrichment sites” event within the forum (SPA)
Technical and enrichment solutions
Dialogue sessions, workshops and round tables at the King Salman Congress Palace in Madinah (western Saudi Arabia), over the past three days, discussed everything that contributes to improving different aspects related to travel guests of God. Ideas from experts, specialists and interested people from within and outside the Kingdom varied, to take the experience of Umrah and visits to new horizons, as part of efforts to unify the visions, strengthen partnerships and integrate solutions.
The forum covered several aspects, including technical solutions and possible opportunities to increase the efficiency of entities working in the sector to manage operations at the level of technology used and automation of operations and its impact on improving of the visitor experience, in addition to raising awareness regarding visa issuance procedures, how to manage the “Nask” platform and the mechanism to benefit from electronic services provided to businesses and agencies.
The forum has seen strong participation in recent days (SPA)
The themes of the dialogue sessions focused on enriching the historical and tourist experience of God’s guests, the importance of diversifying products to suit visitors of different nationalities and countries, in addition to publicizing ground services provided at points of sale, innovative methods and digital solutions to facilitate financial transactions, and discuss development opportunities in accommodation and hospitality services.
The workshops also discussed the development of services provided to pilgrims and Umrah performers, and studied the role of artificial intelligence in providing innovative solutions to serve them, discussing their rights and duties.
Participants from all over the world attended the forum (SPA)
Project portfolio worth $26.6 million
The first edition of the forum, sponsored by the Emir of the Medina region, Salman bin Sultan, saw the signing of an agreement to establish a portfolio of projects worth $26.6 million (100 million riyals). Between the General Authority for the Affairs of the Two Holy Mosques, the General Authority for Endowments and the Prince Miteb bin Abdulaziz National Foundation, to support and develop the field of watering the Grand Mosque and the Prophet’s Mosque, in the presence of the Emir of the region and Minister of Hajj and Umrah, Dr Tawfiq Al-Rabiah.
The agreement is part of efforts to develop infrastructure and improve services provided to pilgrims and visitors, and embodies the commitment of the authorities concerned to enhance their experience of the Kingdom.
The forum provided promising opportunities (SPA)
Initiatives and opportunities
Furthermore, the Ministry of Hajj and Umrah announced the results of the “Artificial Intelligence Competition” aimed at enabling entrepreneurs to design development solutions and deliver products based on this intelligence in the Umrah sector and its support services. The winners of the “Labitum Award” were also announced among domestic Umrah companies and institutions and foreign Umrah agencies, with the aim of strengthening the spirit of positive competition among service providers and improving their quality .
The forum sessions discussed the reality of all services (SPA)
The “Historical and Enrichment Sites Hackathon”, organized in partnership with Umm Al-Qura University as part of the forum activities, represented a platform to receive ideas and initiatives aimed at enriching the experience pilgrims and visitors, and to benefit from young people and creative abilities to strengthen the cognitive dimension of the journey of faith and highlight efforts aimed at strengthening the role of heritage and cultural destinations linked to the biography of the Prophet, in enriching of the journey of God’s guests.
As part of the “Hackathon of historic and enrichment sites” (SPA) event
The forum also presented promising opportunities and several pioneering projects to support entrepreneurs and emerging businesses, to learn and exchange ideas to develop services that enrich the experience of visitors to the Two Holy Mosques. It also saw the launch of the Sustainable Solutions Challenge in its second edition for innovation and development of services. The Ministry of Hajj and Umrah offers it to startups and entrepreneurs to identify new innovative solutions and applications by leveraging modern technology and investing in practical and scientific ideas.
In addition, the forum included 6 dialogue sessions and 24 workshops covering 6 main themes and 18 sub-contents with the participation of 29 expert and specialist speakers, and a number of competitive events and competitions, in addition to the participation of more than 100 pavilions for sectors and businesses that dealt with Umrah and sightseeing related services.
Part of the pavilion of the General Authority for Forum Endowments (SPA)
Kiswa knitting
Visitors to the exhibition accompanying the forum were attracted by the scene of weaving and weaving of the cover of the Holy Kaaba in the pavilion of the General Authority for the Affairs of the Two Holy Mosques. For hours, skilled artisans draw Quranic phrases and verses on wooden boards designed to stabilize the silk fabric, fusing the silver threads of the fabric and surrounding them with golden threads engraved in Thuluth script, with the greatest skill. do, embodying the extreme precision that characterizes the fingertips. of people who have always exercised this unique profession with efficiency and sincerity.
The scene of weaving the cover of the Holy Kaaba attracted forum visitors (SPA)
In this context, Ammar Al-Sindi, one of the artisans working on weaving the fabric covering the Kaaba present at the exhibition, said: “Its production goes through 10 stages characterized by the mastery and quality of the design and of the integration of the golden fabric”.
He explained that the covering of the Kaaba contains 52 pieces of gold, woven with 670 kilograms of natural silk and decorated with more than 120 kilograms of gold and approximately 100 kilograms of silver, noting that its production takes 10 months, during which the covering is embroidered with Quranic verses and Islamic decorations, and a new garment is replaced every year on the first day of the month of Muharram.
Dialogues and discussions on the path of faith of the Guests of God (SPA)
“Umrah Forum”
The “Umrah and Visit Forum” concluded its work on Wednesday, in order to achieve the objectives of the “Saudi Vision 2030”, by allowing the greatest number of pilgrims to easily perform their rituals, so that their comfort is at the forefront of Saudi priorities. the attention and care of the leaders to provide everything that would facilitate and enrich the experience.
Saudi Minister of Hajj and Umrah, Dr. Tawfiq Al-Rabiah, confirmed that the Holy Mosque of Mecca is “the most visited destination in the world, while the Prophet’s Mosque is the second most visited destination by visitors from all over the world. “, noting that “this constitutes the largest human crowd in one place, and these crowds are led by distinguished champions.”
A high influx of visitors (SPA)
God’s Guest Service Program provides visitors to the Two Holy Mosques with high-quality facilities, advanced infrastructure and digital services, which help everyone enjoy a distinctive and unforgettable faith experience.
The program’s role is not limited to the development of ritual-related services, but rather aims to enrich the guest experience by rehabilitating and developing more than 40 historical and archaeological sites, and creating interactive museums and exhibits that simulate the most important Islamic events. such as the “Migration Route Initiative” which Hajj and Umrah pilgrims can enjoy visiting and observing.
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