France – World | Samu regulatory assistants continue their strike in nearly three quarters of the territory

2023-08-14 12:45:56

Absent doctors, emergencies “regulated“: “exhausted“due to a strong increase in activity, the medical regulation assistants (ARM), the first to pick up calls to the Samu, are on strike in 69 of the 100”centres 15“departmental, demanding salary increases and hiring, according to their national association Afarm.

This indefinite strike, which began on July 3, is little seen, because the striking ARMs are, like many caregivers, “generally assigned by the administration, and therefore to their position“, without loss of salary, explains to AFP Yann Rouet, co-president of Afarm (French Association of medical regulation assistants). The strike has thus “no impact on the quality of response for the French“, he specifies.

The agents are “tired, exhausted, some are clearly at their wit’s end”

While in the heart of summer, many hospitals have to restrict access to emergencies for lack of caregivers, and many general practitioners are absent, the authorities enjoin “to call 15” as a first resort. For ARMs, “This inevitably generates additional activity“, of the order “by 30%, like last summer“, especially in tourist areas, details Yann Rouet.

In the field, it’s complicated, we have the same time to manage a call“, “not always a solution” to callers. Agents are “tired, exhausted, some are clearly exhausted“, continues this ARM from Côtes d’Armor.

We demand recognition of the current hardship“either a monthly bonus of 100 euros, and details on the new grids promised”during the passage of the Rist law“, When “the profession has been recognized as a health profession“, adds Yann Rouet.

The Afarm also asks for hiring, while it lacks according to it “environ 800 ARM” in France to meet the needs and that the government intends to generalize by the end of the year the Care Access Service (SAS).

This service – which aims to direct certain patients from the 15th to care in city medicine, when their state of health does not justify recourse to the emergency room – must be generalized by the end of the year.

While the Minister of Health goes this Monday followingnoon to the bedside of emergencies and Samu, in Toulouse, “we would like him to talk regarding the profession“, said Yann Rouet who is waiting”a strong gesture“. Each year, the Samu receive a total of some 30 million calls. According to the Court of Auditors, this number increased by 22% between 2014 and 2021.

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