Fixing Graphics Card Compatibility Issues: A Step-by-Step Guide

2023-08-07 09:35:00

A graphics card is a device that creates image data that is output to a computer monitor. If you don’t have a graphics card, you can’t use your computer because the generated data isn’t made into images. That’s why modern computers are designed to have a graphics card installed unconditionally. A graphics card is built into the processor (CPU) so that even a computer without a graphics card can output the screen. However, graphics cards have slightly different performance and compatibility depending on system combinations, usage conditions, software types, and even versions. This is because the old graphics card does not work properly when new software or a new monitor is plugged in. The graphics card manufacturer provides a ‘graphic driver’ to prevent problems while the hardware and software operate. It’s literally a dedicated software that contains the necessary tools for the graphics card to work. Installing the latest graphics drivers ensures that older devices won’t have problems connecting a newer monitor or using new software. However, if you connect a graphics card from a completely different manufacturer to a system that already has a specific driver installed, problems arise. Let’s listen to REDBIOOOO’s story. Replacing a desktop CPU is cumbersome, but upgrading a graphics card is easy because you just need to replace it. / Source = IT Dong-a Recently, I changed the graphic card of the desktop and plugged it in. Previously, it was a desktop that used an AMD Radeon RX 580 8GB, but this time I bought a new Nvidia RTX 3060 ti and installed it. However, the screen appears fine, but only a part of the game glows in fluorescent color, or an error occurs when running certain software. I’m guessing it’s because I swapped the graphics card, but if there’s anything I can try before formatting Windows, please let me know. Possible problems with cross-installation of graphics drivers Hello, REDBIOOOO. This is IT Donga. I have a problem installing an Nvidia graphics card to a PC with an AMD Radeon graphics card installed. In this case, it is highly likely to be a graphics driver problem. Of course, the possibility that there is a problem with the RTX 3060 Ti itself cannot be ruled out, but I am more suspicious of the problem with the PC with the AMD Adrenaline driver installed, not with the new PC. First of all, when a new graphics card is installed in the Windows operating system, There is a function that automatically grabs the graphics driver through the Internet. If you did not install a separate graphics driver and just plugged in and used a graphics card, the operating system would have been automatically detected. However, since this state is for displaying the screen temporarily before installing a new driver, you need to clean up the graphics driver. DDU is a free software distributed by WAGNARDSOFT, and is used to completely clean up the graphics driver / Source = IT After accessing the homepage of WAGNARDSOFT, an independent software manufacturer of Dong-A First, install ‘Display Driver Unistaller (DDU). The latest version as of the writing date is V18.0.6.5, and click ‘Click here for DOWNLOAD & SUPPORT’ at the bottom. On the next page, install the installer version among the portable and installer versions below. DDU goes beyond simply uninstalling graphics drivers, it is a tool that completely cleans up the operating system. Originally, it is recommended to install a fresh operating system if you encounter problems with crossing graphics cards, but with DDU, you can clean only the graphics drivers. DDU touches key system information, but there is no big problem if you just read the warnings carefully. When starting for the first time, please click OK / Close without touching the basic details / Source = IT Dong-a First of all, when the installation is complete, select the GPU on the right side and click AMD. Then, when the icon appears in red, do not touch any other settings and click Delete and Start (recommended). If you press any other button at this time, the deletion may not be performed properly or there may be a problem with the system. Proceed as recommended. At the end of this process, the computer will automatically reboot and the AMD Adrenalin driver will be completely cleaned. Then run DDU once again, this time select the GPU and click Nvidia. The reason for deleting the Nvidia driver is that the Nvidia driver was also installed redundantly on the PC where the AMD driver was already installed, so there may be a problem with some files not being installed. As in the previous method, completely clean up the NVIDIA Game Ready Driver and reboot. After pressing GPU, select the manufacturer, and press ‘Erase and restart (highly recommended)’ to proceed with the deletion process, then turn off and on automatically to finish the deletion / Source = IT Donga If the screen turns on successfully, the operating system automatically catches the basic driver and the screen appears. As described above, this state is a temporary driver provided prior to installing the latest driver, so visit the Nvidia website, download and install the Game Ready driver version 536.67 released on July 18th. Lastly, after the reboot is complete, restart again. Please go into the game and check if the same issue occurs. If it’s a driver problem, the problem should have been resolved. If not, it may be a hardware problem, so please contact the place of purchase. If you purchased the RTX 3060 Ti as a mining product, there is a possibility that it is a defective product. At this time, if you emphasize ‘the problem persists even though the driver has been cleaned with DDU’, it will be recognized as a hardware problem, not a software problem. We want to be a direct help to our readers. We plan to share our know-how with all readers by providing customized consultations with ‘love’ in any field such as PCs, smartphones, cameras, AV devices, accessories, and applications. If you would like to help, please send an email to pengo@itdonga.com. If the story is adopted, we will reply. Reporter Sihyun Nam (sh@itdonga.com)
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