2023-05-29 22:09:28
Follow-up – Jawdat Nasri
The problem of the appearance of the black screen on devices frequently is one of the problems that most consumers face, whether on computers or smartphones. Speaking of the iPhone version, some users are exposed to the problem of the phone screen not responding to unlocking when touched, and thus it becomes stuck when turned on, and during the following lines we show you some Apple tips to fix the black screen issue.
Steps to solve the black screen problem
According to the support.apple website, you can solve the black screen problem in this way:
In the event that you own the latest version of the iPhone, including the iPhone SE “second and third generation”, you must follow these steps:
Press and quickly release the Volume Up button, repeat that step for the Volume Down button.
Press and hold the Side button until the Apple logo appears.
You should check that the battery is in charging mode when repeating these steps, as the phone should charge for up to an hour.
Last step If the phone won’t turn on, contact Apple Support.
If you have an older iPhone 7 or iPhone 7 Plus
Press and hold the Side button and the Volume Down button simultaneously, until the Apple logo appears.
Make sure to put the phone on charge when you do this step, while it was unable to turn it on, contact Apple Support.
Solve the problem in phones of the first generation and iPhone 6s version
Press and hold the phone’s operating sources, which are the main screen button, the side button, and the top button at the same time, until the Apple logo appears.
Make sure that the phone battery is already working, by repeating the previous step when charging the phone, to see if the problem is originally from the phone screen or if the battery is not working, if you are sure that the problem is caused by the screen, contact Apple Support.
Solve the problem of not charging the phone
In the event that the problem is related to the battery, and as a result the black screen appears, you must follow these steps:
Check the charging cable and USB adapter to make sure they are intact and not damaged or broken.
Use the wall power outlet, and check the connections between the charging cable, the USB wall power adapter, and the wall outlet or AC cable.
If you find any breakage or sedimentary parts, remove them from the charging port at the bottom of the device, then connect the charging cable to the device directly. If the port is damaged, it is recommended to visit the maintenance.
Leave the device to charge for 30 minutes.
If the previous steps did not work, restart your device according to the steps mentioned above.
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