Fingerprint authentication disappears after Android 13 update on Xperia 5 III frequently | Smartphone digest

2023.04.03

Android 13 update for the previous generation Xperia flagship, Xperia 5 III, provided in late January.

Recently, it became clear that there were multiple reports of problems around the fingerprint impression on Xperia 5 III following this Android 13 update.

Specifically, on the same deviceThe symptom that fingerprint authentication suddenly became impossible and the fingerprint authentication item itself disappeared from the settings。

I’m using XPERIA5III, but following upgrading to Android 13, fingerprint authentication is almost unusable. I’ve been using XPERIA for a long time to support Japanese companies, but I think I’ll stop.There are too many bugs, not just this time????‍????Made in Japan is over#xperia5Ⅲ pic.twitter.com/O8MzbkwXHu

— Daisuke (@ dai5755) March 21, 2023

After updating to Xperia 5 III Android 13, I can no longer use fingerprint authentication. disappeared from the menu. It’s the same information that is available on the internet. The docomo shop said, “There seems to be some such problems with other models, but there is no information on Mark III. So it’s a paid repair! Even though it’s under the 9-month warranty period following purchase.』#Fingerprint authentication #Xperia

— Pizza (@keepon_running) March 26, 2023

Fingerprint authentication disappeared following updating to Android 13. It’s been over a month and still no improvement. I was disappointed with the poor response of SONY. Stop XPERIA????????#XPERIA5Ⅲ

— Daisuke (@ dai5755) March 27, 2023

Seriously. After updating Android, I had frequent fingerprint authentication problems, but finally the Xperia5 iii fingerprint authentication device disappeared. . .
What does it mean to disappear from settings? . .

— Manri (@kn_ik_fbr) March 31, 2023

By the way, the problem that the fingerprint authentication sensor disappears along with the settings is a common problem with the Xperia 1/5 series, especially the Xperia 1 II and 5 II, and I have reported this several times on the same site.

However, in the examples so far, updates have little to do with it, and most of the cases are “suddenly”.

Furthermore, for some reason this event has hardly been reported on the Xperia 1 III,Almost limited to 5 IIIThat’s one feature.

There are reports that this symptom can be improved by restarting multiple times or forcibly restarting with the SIM card removed, but neither seems to be a 100% sure way to deal with it.

If it happens intermittently, it seems that there is no other way but to repair it in the end.

However, most of the users of the same model have been in use for more than a year since purchase, and may end up paying for repairs.

For some reason, I want you to do something regarding this problem, which is very common in models with a side fingerprint authentication sensor.

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