TOWARDS the end of 2024, many people are planning holidays. In order to take advantage of this moment, tiket.com, an online travel agent, has collaborated with Accor, one of the largest hotel chains in the world.
Both companies have a strong focus on improving the quality of the consumer experience. They strive to create services that are not only more accessible, but also able to provide convenience.
Garth Simmons, as COO of Premium, Midscale, and Economy Division in Asia stated that the collaboration between Accor and tiket.com aims to provide more choices to customers.
“This collaboration allows us to provide more choices to customers, both local and international.” said Garth Simmons, in a press conference on the strategic partnership between Accor and tiket.com, at Pullman, Thamrin, Central Jakarta, Thursday (7/11).
According to Garth Simmons, this collaboration allows tiket.com users to access more than 500 Accor hotel properties spread across 13 countries, especially in the Asia-Pacific region. So customers can enjoy the experience of staying at hotels from various categories, tailored to their needs and budget.
George Hendrata, CEO of tiket.com, added that changes in people’s perspectives on travel after the COVID-19 pandemic opened up opportunities for tiket.com to present solutions.
“The pandemic has changed the way people view travel, and we see this as an opportunity to provide better solutions.” he said.
This strategic collaboration can accelerate Accor’s expansion in Indonesia and the surrounding region, by utilizing the tiket.com platform to make it easier for customers to search, book and pay for hotels. (Z-12)
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**Interview with Rina Soediro, Marketing Director of tiket.com**
**Editor:** Thank you for joining us today, Rina. There’s exciting news about your collaboration with Accor. Can you tell us more about this partnership and what it means for travelers in the Asia-Pacific region?
**Rina Soediro:** Thank you for having me! Our collaboration with Accor is a significant step toward enhancing travel experiences in the Asia-Pacific region. By joining forces, we aim to provide travelers with wider access to quality accommodations and seamless booking options through our platform. It’s all about making travel more accessible and enjoyable for everyone.
**Editor:** That’s fantastic! What specific benefits can travelers expect from this collaboration?
**Rina Soediro:** Travelers can look forward to exclusive deals, increased inventory of Accor hotels on our website, and special packages that include additional services like meals and experiences. We are also working on integrating our loyalty programs, so customers can enjoy more rewards when they book through tiket.com.
**Editor:** As 2024 approaches, many people are planning their holidays. How does this partnership align with travel trends you’ve noticed?
**Rina Soediro:** Absolutely! We’ve seen a significant uptick in travel bookings as people are eager to explore again post-pandemic. Our collaboration is timely, as it allows us to cater to this renewed demand while ensuring safety and quality. By enhancing the customer experience, we hope to inspire even more people to travel.
**Editor:** And what steps are you taking to ensure a high-quality consumer experience with this partnership?
**Rina Soediro:** Quality is at the heart of our partnership. We’re focusing on user-friendly bookings, personalized customer service, and ensuring that travelers can easily find the perfect accommodation that fits their needs. Our teams are committed to maintaining a high standard of service throughout the entire journey.
**Editor:** Lastly, what is your vision for the future of travel in the Asia-Pacific region following this collaboration?
**Rina Soediro:** We envision a vibrant travel ecosystem where accessibility, quality, and personalization go hand in hand. Through our collaboration with Accor, we aim to set a benchmark in the industry, encouraging sustainable travel and instilling confidence in travelers as they explore our beautiful region.
**Editor:** Thank you, Rina, for sharing these insights. We’re looking forward to seeing how this collaboration enhances travel experiences in the Asia-Pacific!
**Rina Soediro:** Thank you! We’re excited about the possibilities ahead.