The Cuban Telecommunications Company (ETECSA) has announced the expansion of the LTE cellular network to the frequency of 700 and 900 MHz in the tourist center Jardines del Rey, province of Ciego de Ávila.
The General Director of Business Projects of ETECSA, Frank Pavón Carbonell, reported that new radio bases have been installed in strategic points such as the Transtur Base, Cayo Guillermo CT, Pilar 1, Playuela, Villa Azul Cayo Coco, La Jaula and Flamenco CT.
These facilities promise to significantly improve coverage and quality of service throughout the area, he pointed the manager.
The news comes in a context marked by complaints regarding the speed and reliability of the connection on the island. Users express their frustration at the slowness in downloading data, even when connected to the 4G network.
“Fix the connection speed,” demands one user, pointing out the irony of blackouts as an excuse for slowness when the infrastructure should be prepared for such eventualities. “To download 1 GB and a few more megabytes. It becomes impossible for God’s sake! “Look to see what your IT people do with the Internet bandwidth,” he added.
They criticize Internet connection in Cuba
Another aspect that the community highlights is the disparity in the distribution of base stations, with a concentration in hotels and a shortage in rural areas, which generates saturation and stress among the inhabitants of these less served areas.
Customers also remember that ETECSA makes international recharge offers to generate foreign currency income, but they criticize the poor quality of the connection offered in exchange. “A lot of recharges and what regarding the connection,” asks a customer, concerned regarding the impossibility of using the acquired data before it expires.
The truth is that the connection problem affects the entire island and seems to have two clear culprits for the company: the frequent blackouts and the United States government.
The dependence of the telecommunications system on electrical energy and the lack of adequate backup sources result in service interruptions that affect access to essential communications such as the landline, WhatsApp, Facebook and the Internet in general, have explained previously.
Likewise, last August, the First Vice Minister of Communications, Wilfredo González, assured that “the United States Government prevents Cuba from connecting to international telecommunications networks through fiber optic cables.” In this sense, he stated that that country limits Cuba’s “access to the Internet, the use of information, the exchange and creation of knowledge.”
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