Common wisdom suggests that “prevention is better than cure,” and this idea comes to life with EPM a tu puerta, a program through which the company aims to become a partner for households and businesses. This initiative offers maintenance and repair services for electrical and gas appliances, as well as identifying potential water leaks and electrical issues. These services can be paid for via the EPM bill under a “fix now, pay later” arrangement.
The services provided by EPM a tu puerta help prolong the lifespan of electrical and gas appliances, preventing high replacement costs and reducing waste that ends up in landfills. Additionally, keeping appliances well-calibrated and in good condition optimizes energy, water, and gas consumption, allowing for the identification of leaks or electrical damage that could waste these resources. This approach not only saves money but also contributes to environmental sustainability.
In addition to serving the metropolitan area of the Aburrá Valley, the service is also available in eastern Antioquia, specifically in the municipalities of Rionegro, El Retiro, La Ceja, Marinilla, and Guarne.
“The work is conducted by specialized technicians to ensure the quality we have provided to our clients for over 60 years across all our product offerings,” stated David Guerrero, a sales professional at EPM.
One of the regional users of the service is Mrs. Estela Henao Gómez, a resident of Marinilla, who took advantage of the maintenance and repair offer for her refrigerator and washing machine.
“A relative living in Medellín recommended the service to me. I needed maintenance for my refrigerator, which is over 20 years old, as well as for the washing machine. I think it’s an excellent service since the payment is included in the invoice. I was very pleased; the appliances are working very well,” the user explained.
Here’s everything you can do with “EPM at your door”:
Installation, repair, and maintenance of household and gas appliances:
-Ovens
-Hoods
-Fans
-Washing machines
-Freezers
-Dryers
-Heaters
-Dishwashers
-Refrigerators
-Water dispensers
-Industrial and business fryers
-Jacuzzi and sauna heaters
-Room heaters/fireplaces
-Grills and barbecues
Repairs to internal water and energy systems:
-Sinks, dishwashers, and toilets
-Sanitary fixtures
-Showers
-Water taps (laundry, planters)
-Visible and hidden pipes
-Repair of electrical damage in exposed or embedded systems in:
-Lighting points
-Changes to boxes and circuit breakers
-Electrical conductors
-Power outlets
How to request the service?
-WhatsApp email: 302 300 01 15
-Telephone line: 604 44 44 800
EPM a Tu Puerta: Your Go-To Solution for Home and Business Maintenance
Popular wisdom says that “prevention is better than cure,” and this phrase becomes a reality with EPM a Tu Puerta, a program aimed at becoming a trusted ally for homes and businesses. Through maintenance and repair services for electrical and gas appliances, as well as identification of possible water leaks and electrical damage, EPM focuses on ensuring your comfort and safety. With the innovative “fix now, pay later” mode, the cost of these services can be conveniently settled on your EPM bill.
Why Choose EPM a Tu Puerta?
The services offered by EPM extend the useful life of your electrical and gas equipment, which helps avoid high replacement costs and reduces waste that typically ends up in landfills. Additionally, keeping your appliances well-calibrated optimizes energy, water, and gas consumption. This proactive approach enables you to save money while contributing to environmental sustainability.
Service Availability
EPM provides services not only in the metropolitan area of the Aburrá Valley but also extends to eastern Antioquia, including municipalities such as Rionegro, El Retiro, La Ceja, Marinilla, and Guarne.
User Experiences: Real Satisfaction
Among the many satisfied customers is Mrs. Estela Henao Gómez, a resident of Marinilla. She recently took advantage of the maintenance and repair services for her refrigerator and washing machine.
“The service was recommended to me by a relative who lives in Medellin. I needed maintenance for my refrigerator, which is more than 20 years old, and also for the washing machine. I think it is a very good service because the payment is included in the invoice. I was very happy; the appliances are working very well,”
– Estela Henao Gómez
Services Offered by EPM a Tu Puerta
Installation, Repair, and Maintenance
EPM provides comprehensive services for both household and gas appliances. Below are the primary offerings:
- Ovens
- Cooktops
- Range hoods
- Washing machines
- Freezers
- Dryers
- Heaters
- Dishwashers
- Refrigerators
- Water dispensers
- Industrial fryers
- Jacuzzi and sauna heaters
- Fireplaces and room heaters
- Grills and barbecues
Repairs to Internal Water and Energy Networks
Additionally, EPM offers repair services for internal water and energy networks:
- Sinks, dishwashers, and toilets
- Sanitary facilities
- Showers
- Water taps (laundry, planters)
- Visible and hidden pipelines
- Electrical damage repairs in exposed or embedded networks
- Lighting points
- Breaker and box changes
- Electrical conductors
- Power outlets
Benefits of Using EPM a Tu Puerta Services
| Benefit | Description |
|---|---|
| Cost-Effective | Prevent high replacement costs by maintaining existing appliances. |
| Sustainability | Reduce waste by repairing rather than replacing appliances. |
| Convenience | Fix services now and pay later with your EPM bill. |
| Expertise | All work is carried out by specialized technicians with over 60 years of experience. |
| Energy & Water Savings | Optimized appliances lead to better energy and water efficiency. |
How to Request EPM a Tu Puerta Services
Accessing EPM’s services is simple and efficient:
- Via WhatsApp: 302 300 01 15
- Telephone line: 604 44 44 800
- Online: EPM a Tu Puerta
Practical Tips for Appliance Maintenance
- Regularly inspect your appliances for leaks or unusual noises.
- Use your appliances according to the manufacturer’s instructions to avoid unnecessary wear.
- Keep appliances clean to prevent build-up and blockages.
- Schedule regular maintenance checks with EPM to maximize efficiency.
Case Study: Success with EPM a Tu Puerta
The Impact of Preventive Maintenance
When Mrs. Henao decided to utilize EPM a Tu Puerta services, she not only ensured the longevity of her appliances but also observed a noticeable decrease in her energy consumption. This case exemplifies how regular maintenance leads to tangible benefits, both economically and environmentally.
By taking advantage of EPM services, customers can rest assured that they are making a wise investment in their home and energy efficiency.
