2024-01-23 19:57:16
Many of the consumers are not aware of the mobile application where all services for electricity consumers in Jeddah-Saudi are available at a finger tip. This app has many features. The new update of Saudi Electricity Company’s application is more customer friendly and simple. According to officials, the needs of customers can be met better and more efficiently. Aiming for better service in less time.
The new update includes many advanced services. Many facilities like status of application submitted by the customer, window for requesting electrical service receipt, live chat, opportunity for users to leave comments etc. have been put in place. The company claimed that through the developed ‘Electricity Application’, its digital services will attract users in a new look and feel and experience the highest level of quality and excellence in the electricity sector.
Know how much electricity is used daily
In the new update, the amount of electricity consumed by the customer can be separately distinguished by day, week and month. The customer can also read his meter from anywhere and anytime through the application. Apart from this, one can also compare the consumption with similar subscribers in his area and nearby area. The customer will also receive a message when the consumption exceeds the specified limit.
Full time technical support
In the new version of the Electricity application, it is also possible to communicate with the employees through chatting. Complaints related to power outage etc. can also be submitted online without visiting the office.
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