2024-05-06 19:54:22
MARKHAM, ON, Oct. 1, 2021 /PRNewswire/ — Enghouse Interactive, a global leader in contact center and video technology solutions, is proud to announce a strategic partnership with Voxtron, the leading provider of call center solutions in the Middle East . As part of this collaboration, Voxtron introduces the innovative Voxvantage Cloud Contact Center as a Service (CCaaS), based on Enghouse’s advanced contact center technology.
The official opening will take place at the Grand Hyatt Dubai. Industry participants and media are asked to register to attend by emailing Tim.Peters@enghouse.com.
Date: May 9, 2024
Time: 6:00 p.m. to 10:00 p.m
Venue: Grand Hyatt Dubai,
RSVP: Tim.Peters@enghouse.com
Voxvantage CCaaS represents a significant advancement for Enghouse Systems and underscores its commitment to improving customer experience across the region. Hosted in Moro Hub’s robust data center infrastructure, Voxtron guarantees exceptional reliability, security and scalability.
Speakers include Tracy Reynolds, Consul General of Canada in Dubai, Vincent Mifsud, Global President of Enghouse Systems, and Arif AlMalik, Head of Digital Products at Moro Hub. You will explore the transformative potential of contact solutions to improve customer experience (CX) in the Middle East.
Mr. Mifsud expressed his excitement regarding the partnership: “We are pleased to be working with Voxtron and Moro Hub. This partnership is critical as we look to deliver our call center technology and expand our presence across the Middle East by providing our customers with leading technologies that enhance the customer experience.”
The event also offers excellent networking opportunities and insightful discussions regarding the future of customer engagement solutions.
Information regarding Enghouse Interactive:
Enghouse Interactive, a subsidiary of Enghouse Systems Limited, is a global leader in contact center software and video technology solutions, offering its customers and partners the valuable advantage of choice. Enghouse Interactive enables companies to transform contact centers from cost centers into powerful growth engines by simplifying complex integrations through open standards and supporting multiple telephony technologies to ensure seamless customer reach across channels and locations.
Information regarding Voxtron:
Voxtron Middle East is headquartered in Dubai, UAE and has a global presence with offices and subsidiaries in Qatar, India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand. Voxtron has been delivering cost-effective solutions to optimize customer engagement for over a decade, working with leading technology providers such as Enghouse Interactive, SAGE, Verint and Clarabridge. This extensive portfolio makes Voxtron a unique provider that can deliver complete, fully functional solutions to its customers and partners.
Enghouse Video Kontakt: Tim Peters, VP, Global Demand Generation Leader, Enghouse Systems, Tim.Peters@enghouse.com
1715030892
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