Empowering Consumers for Sustainable Energy and Water Consumption: Dubai Electricity and Water Authority’s Innovative Program

2023-07-01 11:13:19

Dubai, July 1, WAM/ Dubai Electricity and Water Authority’s customers praised the authority’s smart and innovative programs aimed at helping them raise the efficiency of their consumption of electricity and water, noting that the “My Sustainable Approach” program supports their endeavors to reduce waste and reduce their carbon footprint.

In the “My Sustainable Approach” program, the authority relies on artificial intelligence techniques and behavioral sciences to study and analyze the behavior of customers.. The program includes four main features, including a control panel through which consumption comparisons are displayed with similar high-efficiency homes in the region, and a monthly report on the volume of electricity and water consumption And a file of consumption patterns, through which it is possible to answer several questions regarding the consumer’s home to obtain more accurate comparisons, in addition to providing advice to help customers take positive steps to reduce waste and extravagance.

The authority makes the program available through its website and its smart application, which is available on the “iOS” and “Android” platforms, “Huawei” and “Apple” smart watches.

The customer can enjoy the many advantages and technical features offered by the program following logging into his personal account with the authority through its smart application or website, and updating his “consumption patterns” file.

Haider Zuhair Hadi, a trader, said: “The ‘My Sustainable Approach’ program provides several features in a very simple way and without any complications. Once we update the ‘consumption patterns’ file, we can compare our consumption with that of neighboring homes and get more accurate comparisons, and monthly reports on the amount of electricity and water consumption.” .

For his part, customer Jean-Paul Edouard said: “The program allows us to obtain important advice tailored to us, taking into account the number of family members, the types of devices used, etc., and these tips also draw our attention to daily behaviors that can be simply changed to enhance consumption efficiency.”

For her part, customer Margaret Nahmi said: “The updated version of the authority’s smart application enabled me to take advantage of the ‘My Sustainable Approach’ program in the best way, and to experience a smooth, easy and value-added digital experience.”

Awad Mukhtar / Salama Al Shamsi / Zakaria Mohiuddin

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