EDF refuses to reimburse a customer for an overpayment

2023-10-19 05:00:11

For several months now, Ingrid has been fighting for her mother, Katia, to obtain reimbursement of an overpayment amounting to more than 1000 euros from EDF. If the energy supplier initially admits its billing error, it would have backpedaled and would now refuse reimbursement.
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