Dubai Women and Children Care allocates “WhatsApp” to receive communications

Dubai (WAM)

The Dubai Foundation for Women and Children has strengthened its digital system by adding the “WhatsApp” feature as a channel to receive reports regarding violence, and requests for psychological, social and legal consultations that the Foundation receives within its areas of competence, with the aim of strengthening the service system and contributing to facilitating and accelerating the pace of work with regard to requesting and obtaining service through The number is 971800111.
This comes out of the Foundation’s keenness and endeavors to diversify communication channels and communicate with customers and targets, and to strengthen the system of smart channels, by employing the abundance of digital and modern technological options ideally, in line with its directions and meeting the aspirations of the targeted people.
Sheikha Saeed Al Mansouri, Acting Director General of the Dubai Foundation for Women and Children, confirmed that the Foundation is adopting a development strategy in the areas of strengthening digital channels, with the aim of achieving positive results with regard to people who are subjected to violence, and in a way that contributes to strengthening the status of the Foundation and its efforts to provide the highest standards of services and in accordance with International best practices that lead to achieving the requirements of a society free of violence.
She pointed out that the Foundation launches its programs and initiatives through a comprehensive and flexible strategy, which aims to lead the transformation in the methods and mechanisms for providing qualitative digital services, which are positive, achieve the desired goals, improve performance efficiency, and ensure the provision of the best services for victims of domestic violence and bullying.
The Foundation provides an integrated and qualitative system of digital communication channels through its various accounts on social networking sites, in addition to a hotline, to receive the calls of customers wishing to help or psychological counseling, in addition to the website.
Since its establishment in 2007, the Dubai Foundation for Women and Children has sought to learn regarding the best international experiences in the field of combating violence, bullying and human trafficking crimes. Competencies and national cadres, as well as the use of digital enablers.

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