The monthly counting of electricity by DEDDIE is gradually starting, which will be completed nationwide by the end of the first half of 2024. The monthly counting aims to better serve consumers.
According to the announcement, all consumers are requested to ensure that the technical staff of DEDDIE and the cooperating contracting companies will have access to the meter area of the property, in order to take a reading from the meter and then provide it to the Electricity Supplier chosen by the customer, for the issuance of a settlement invoice.
It is emphasized that, in case it is not possible to receive the indication, all customers have the possibility to register the indication of the supply within four working days from the day of the meter’s visit to the property, in the following ways:
- By calling the DEDDIE Customer Service Center on the toll-free line 800-400-4000
- Alternatively, they can register the indication on the DEDDIE website, at the link
- Through the My DEDDIE App from their mobile phone.
The Minister of Environment and Energy, Mr. Thodoros Skylakakis, stated: “Our commitment to monthly counting of electricity consumption is being implemented. By starting, gradually, DEDDIE the counts all over Greece, it is expected that we will be led to a drastic reduction of rheumatic thefts.
And this development, combined with the stimulation of competition between electricity providers, the further penetration of Renewable Energy Sources (RES) in our energy potential and the electrical interconnections of our islands, will have significant benefits for consumers, with the main the lowest electricity bills’.
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