customers “risk not coming back”, “the shelves are far from being filled”

CEO Vincent Nolf confirms supply problems, but points out that on Monday the biggest shortages – in fruit and vegetables – had been resolved.

In early September, the company filed a request for judicial reorganization proceedings. The company court has yet to rule, but suppliers seem skeptical. Both staff and customers are upset to find themselves in front of empty shelves. Last weekend, the Makro in Machelen had to remain closed. On Monday, the six Makro in Belgium were well open, according to Mr. Van Loon. This was confirmed by the CEO.

But customers may well not return and the chain might then experience greater problems. The situation might also weigh on the group’s financially sound entities, such as the horeca distributor Metro. “Here too, the shelves are far from being filled, whereas professionals come there precisely for fresh products”, underlines the representative of the Christian union.

The latter hopes that the company court of Antwerp will not delay in handing over its decision and will grant protection once morest creditors. “The decision must fall this week at the latest, according to him. If the request for judicial reorganization is accepted, a legal representative will be appointed and will oversee the next steps in the transfer of activities. The procedure might last 4 to 6 months.

The ECO also expects the situation to change quickly. “It’s only a matter of days,” he said on Monday. He adds that this is a continuity procedure during which stores will remain open as usual. “But until there is certainty, I understand the concern of staff and some of our suppliers.”

Makro Cash & Carry Belgium has 17 stores in Belgium: 11 Metro and 6 Makro. Some 2,000 people work for the group.

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