To access the offers in the Société Générale personal space, you must have a customer code and a secret code. This article gives you more information regarding these two codes.
About customer code
Société Générale is a globally recognized financial institution. It offers all types of services for its subscribers (individuals or professionals). Apart from the responsiveness of its customer service, the bank also offers credit consumption to help people in financial difficulty and to support those who are looking for a future. In order to benefit from this advantage, you must first register with the establishment. After registration, you have a customer code. This code allows the bank to facilitate the banking operations (payment, withdrawal) carried out by the customer.
To learn more regarding all banking operations (payment, withdrawal), you must access your customer area by going to the “my accounts” section. Then, select the account of your choice. In case of difficulty of access, you can go directly to the agency or get assistance online. In the majority of cases, blocked account issues will be resolved instantly online. But for security measures or in case of difficulties online, it is of course possible to see directly with the agency.
Regarding the secret code
In all banking establishments, whether you are a professional or a private individual, access to your customer area account cannot be achieved without the username and password. The secret code is made up of several digits. During registration, the bank sends the user the said code. This secret code is really personal and you must remember these numbers well. It should therefore not be communicated to others. Regarding the identifier, it is already specified in the bank contract. Société Générale sends the customer’s code by post, within 8 days of the subscription date.
If you forget the secret code, you can find it by visiting your customer area, more precisely in the mention “my cards”. Then, you must choose your credit card by clicking on the mention “consult my secret code”. This approach is attributed to companies. If you are an individual, to retrieve the secret code for sure, you must go to the individual company customer area. Then, apply online via the link mentioned by the bank. Once completed, the latter instantly sends you the secret code by phone. You can then use the credit card. The bank sends it on a closed courier to avoid any risk of account hacking. Fraudsters or malicious people can steal your credentials and use your account to make transfers.
In short, Société Générale is recognized as a professional and reliable banking establishment. It also offers a bank loan whether you are an individual or a professional. However, if you have a problem with your client code or secret code, the best thing is to seek help from the agency by telephone, in their office or on the internet.
