Cuban banking authorities, from entities such as the Metropolitan Bank of Havana, reported impacts between next Saturday, February 24 and until Sunday, February 25, for payments through the RED SA service.
According to information disclosed on networks, they detailed that “it is reported that starting at 12 midnight on Saturday the 24th, and until 6:00 am on Sunday the 25th, actions will be carried out to transform the
technological infrastructure of Servicios de Pagos RED SA, with the objective of increasing the availability, capacity and agility of electronic payment services, while optimizing operations.”
They added that “to carry out these actions, it is necessary to stop the technological equipment that supports the services of the electronic payment channels, associated with all operations in ATMs, the ENZONA platform, the network of Point of Payment Terminals. Sales (POS) for cards under the RED brand and the international MIR and UnionPay, in addition to transfer operations between banks through the Transfermóvil platform.”
In this regard, the banking authorities apologized for the inconvenience caused and stated that they would work to restore services in the shortest possible time.
Affects on RED SA payments this weekend in Cuba
At the same time, the Cuban banking authorities, beyond the effects of the SA RED for online payments in Cuba, this weekend, also stated that the situation with the sending of remittances has not yet fully recovered and there are still pending deposits.
Sending remittances to Cuba has become a challenge these days due to technical problems on the island. In response to this, the Metropolitan Bank (BM) of Havana, which has more than one million clients in the Cuban capital, has provided relevant information.
This bank has specified that if someone has transferred money to you from abroad through a remittance agency, it is recommended to contact Fincimex. This is the agency that manages this service in Cuba. You can contact them at phone number 7220-1199 or through their Facebook profile.
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