2024-03-26 07:41:47
The Central Municipal Legal Affairs Bureau creates a consumer-friendly environment. Lu Xiuyan appeals: Citizens and friends are welcome to consult. (Photo/Provided by Taichung City Government)
Last year, it was reported in the central region that hundreds of students from many universities, including Fengjia, were defrauded by “card-less installments”. As a result, each person incurred debts ranging from 50,000 to 100,000 yuan, and some even owed 300,000 yuan in debt. Work hard to pay off debts. In this regard, Taichung City Legal Affairs Director Li Shanzhi said that the city government held a large-scale mediation meeting on February 1 this year to assist 190 students and industry operators to reach a settlement. Yesterday (25th), it assisted 130 students to reach a settlement, and the total debt settlement amount reached 16.7 million. Yuan.
The Taichung City Government actively creates a consumer-friendly environment. In addition to conducting large-scale mediation for large-scale consumer disputes, it also takes a multi-pronged approach to fraud prevention and consumer protection information promotion. Mayor Lu Xiuyan presided over a municipal meeting today (26th) and said that the Legal Affairs Bureau has three main businesses, including consumer protection, public legal consultation and assistance, and reviewing whether the relevant legal procedures of various municipal agencies are complete. The Legal Affairs Bureau is a permanent agency that exists to serve the public. If citizens have questions regarding law, consumption, etc., you are welcome to use it.
Li Shanzhi took the topic of “Large-scale Consumer Dispute Resolution and Consumer Protection Promotion” to explain the mediation of large-scale consumer disputes and the promotion of diversified consumer protection. He gave examples of large-scale dispute mediation cases in recent years. During the COVID-19 epidemic, Wawa Cultural and Creative Co., Ltd. accepted an order for masks and shipped them overdue. The Legislative Affairs Bureau assisted 86 consumers and industry operators in mediating and establishing a settlement; Weijing International Enterprise Co., Ltd. sold expired fish products. Hot pot, the Legal Affairs Bureau held a mediation meeting on May 24 last year. In addition to 59 on-site mediations, the industry was also urged to compensate 5 times the amount of compensation for 1,886 purchases, with a total compensation amount of more than 5.38 million yuan.
Li Shanzhi further pointed out that in the central region late last year, there were many cases of college students being deceived into applying for installment plans to purchase 3C goods without a card, thus incurring high debts. The city government actively held briefings and held a large-scale mediation meeting on February 1 this year to assist 190 people. Students and industry reached a settlement, and the second mediation meeting was held yesterday, successfully assisting 130 students and industry to reach a settlement, and the total amount of debts settled reached 16.7 million yuan, significantly reducing students’ repayment pressure.
Li Shanzhi mentioned that the Legal Affairs Bureau also went to various schools to give lectures on common consumer disputes among college students, signed a memorandum of cooperation with National Chung Hsing University, and went to local offices to conduct fraud prevention and control lectures. It also conducted visits and transactions to strengthen publicity. In the future, the Legal Affairs Bureau will continue to strengthen consumption Provide guidance and guidance to business operators to create a consumer-friendly environment.
Lu Xiuyan explained that when people engage in consumption and transaction activities, if they need assistance or have disputes that require mediation, the Legal Affairs Bureau has set up consumer protection officers to protect everyone’s transaction safety and rights; there are also legal consultation and legal support services. Director Li has made great efforts during his term of office. Strengthen service reforms, such as providing nighttime telephone legal consultation services and specialist lawyer consultation services in consideration of people working and attending school during the day. Even people who need to consult related procedures when filing lawsuits, the city government will provide equipment and personnel assistance, and people can go to the nearest district offices and courts. Conduct video consultation on litigation procedures.
Lu Xiuyan added that the Legal Affairs Bureau also assists various agencies internally in contracting, implementing policies and regulations and administering the government in accordance with the law. If there are disputes between the city government and manufacturers, the Legal Affairs Bureau also needs intermediate assistance. Director Li has served as a prosecutor, judge and lawyer, and he understands the needs of the public very well. I would like to thank him for leading the Legal Affairs Bureau team to vigorously reform and strengthen services so that citizens can receive relevant assistance.
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