2023-09-20 01:40:53
The female customer covered her face and cried. (Picture/reproduced from Weibo/Western Decision)
A female customer from mainland China recently went to UNIQLO Wanda Plaza Xining Haihu store to make a purchase. Unexpectedly, she was suspected of not paying the bill and was choked by a staff member, sparking discussion. The photographer mightn’t stand it and scolded her, and the two staff members did not apologize to the female customer followingwards. In response, mall staff responded.
According to a report by the Chinese media “Poster News”, a female customer can be seen in the video covering her face and crying. The photographer revealed that when a female customer was shopping at Uniqlo at the Wanda Plaza Xining Haihu store, she was suspected of not paying the bill, so she was grabbed by the neck and dragged to the checkout counter by two staff members.
The photographer said that following inquiries, he found that the product had been purchased and the female customer also had shopping details. However, the two staff members did not apologize to the female customer followingwards. In response, mall staff at Wanda Plaza Xining Haihu store responded that the mall has paid attention to the matter and is investigating and verifying it. There may be a misunderstanding in the matter. The police are currently involved and the results will be announced as soon as possible.
After the video was exposed, many people left messages criticizing “Alarm is the only correct choice”, “It is obvious that the victim is a customer, there is no need to protect the staff”, “You cannot use lynching to catch a thief, let alone not confirming that it is a thief” , why would you insult a customer?” “In fact, you are treating people as thieves, but no matter what, this method is too humiliating.”
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