2023-09-20 13:14:29
A Vietnamese restaurant in California that would add an 18% service charge for “parties of one or more people” has been heavily denounced on social media, while many deplored the practice which infringes on the tipping of employees.
“It’s the tip, as far as I’m concerned,” reacted an Internet user under the bill shared on the Reddit page titled “Mildly infuriating” (“slightly infuriating” in French) last week, and reported by the New York Post mardi.
In the photo of the invoice printed at the Pho Ha Noi restaurant in California, we can see the establishment charging a service fee of 18% at the end of the meal, for all “groups of one or more people”, making in this case increasing the total from $49.50 to $62.93 with taxes, without counting the tip to the employees.
But this kind of fee, sometimes called a “wellness fee,” “cooking appreciation fee,” or “living expense,” has become increasingly common due to the rising cost of living. and the troubles that restaurants have experienced during the pandemic.
Except that the practice would result in reducing tips to employees, lamented a second Internet user, specifying that he had already suffered the repercussions of these additional costs when he worked as a deliveryman at Pizza Hut.
“I had people complaining regarding the fees, and calling following delivery to remove the tip they added to their online order since ‘the service fee is already tipping.’ “I’ve never seen a cent of these ‘service fees,'” he said on Reddit.
For Romain Turpault, the owner of the upscale New Haven restaurant in Connecticut who is regularly asked why he doesn’t simply increase the prices of his dishes, it is for the sake of transparency that he adds a 4% fee. appreciation in total.
“In my opinion, at the end of the day, it’s exactly the same thing. Only, we show why the price has increased,” he previously indicated to New York Post.
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