Travel Up to 50% for Endoscopy Medical Device Technical Support Role
This is a unique opportunity to combine your IT expertise with your passion for delivering exceptional customer service in a thriving medical technology setting. We are seeking a clinically focused, tech-savvy individual to provide comprehensive technical and end-user support as a Clinical Application Specialist Consultant for our Endoscopy platform. You will play a vital role in ensuring seamless integration and optimal performance of our cutting-edge medical devices at customer facilities nationwide.
Responsibilities
- Deliver full-cycle support for our Endoscopy system, including on-site installation, training, configuration, troubleshooting, and post-implementation assistance.
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Facilitate comprehensive operator training programs at customer locations, empowering users to confidently utilize the Endoscopy system’s full potential.
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Spearhead instrument implementation projects, effectively managing timelines, budgets, and resources to ensure successful integration and optimal system performance.
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Collaborate closely with customers to execute instrument verification studies and provide detailed analysis of collected data, presenting clear and impactful reports.
- Serve as a point of contact for technical inquiries, proactively identifying and resolving customer issues while documenting all interactions diligently.
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Exceed customer expectations by providing prompt, reliable, and efficient support.
Qualifications
We are looking for a candidate with a balanced mix of technical know-how and strong communication skills.
- Minimum of 2-3 years’ experience administering and maintaining IT systems, demonstrating proficiency in configuring hardware, software, and network settings.
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Familiarity with hospital IT practices and procedures (strongly preferred).
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In-depth knowledge of software and cloud infrastructure, including prior experience with service-based software, CRM platforms, and softwar
- e such as EP Evaluator.
- Proven ability to work independently and take initiative, thriving in dynamic and, at times, unstructured environments.
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Excellent interpersonal and communication radium skills (written and verbal).
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A valid driver’s license and reliable vehicle, capable of accommodating up to three hours of daily travel.
Work Location
Candidates for this role should be prepared to travel up to 50% of the time, providing on-site support to customers across various locations.
Compensation
The hourly pay range for this role is $30-$38, depending on experience and qualifications.
Benefits
We offer a competitive benefits package, including incentive plans and bonuses aligned with performance.
What is the name of the company hiring for the Clinical Application Specialist Consultant in Endoscopy role?
We unfortunately don’t have the information needed to answer this request.
The provided text is a job advertisement for a Clinical Application Specialist Consultant in Endoscopy. It doesn’t mention any company name or specific details about their services, like the type of endoscopy devices they support.
To create a comprehensive interview, we’d need more information, such as:
* **Who is hiring?**: What is the name of the company offering this role?
* **What kind of endoscopy devices are they focusing on?** Are these for a specific medical specialty (e.g., gastroenterology, pulmonology)?
* **What is unique about their approach to endoscopy support?** Do they offer any specialized training or technologies?
Please provide me with the necessary context so I can help you create a compelling interview.
