2023-09-14 09:13:00
On September 14, China Everbright Bank Beijing Wangjing West Branch held the awarding ceremony for the “Top 100 Demonstration Units for Civilized and Standardized Services at Banking Branches”. Xu Yingxiao, full-time vice president of the Beijing Banking Association, Chi Yang, secretary-general of the Beijing Banking Association, Liu Yuxiao, general manager of the Consumer Rights Protection Department of China Everbright Bank, Wang Gang, president of China Everbright Bank Beijing Branch, and Wang Wenhao, deputy president Attend the awarding ceremony.
The creation project of “Civilized and Standardized Service Demonstration Unit of Banking Business Outlets” was approved by the central government and registered with the National Coordination Group for Compliance and Compliance Commendation. It is carried out every five years and evaluates the service functions, service levels, service culture and other aspects of participating bank business outlets. A comprehensive evaluation was carried out to select the best from the 220,000 bank branches across the country. In the end, only 100 branches became the “Top 100 Demonstration Units for Civilized and Standardized Services at Banking Branches”.
At the awarding ceremony, Xu Yingxiao, full-time vice president of the Beijing Banking Association, said that China Everbright Bank Beijing Wangjing West Branch, as a “Top 100 Demonstration Unit”, has adhered to the leadership of party building for many years and upheld the service concept of “achieving a better life with financial services”. Efforts will be made to create three distinctive services: “new citizen services”, “military support services” and “age-friendly services” to deepen the service connotation and improve customer experience. The excellent experience is worthy of promotion and learning by the industry.
Liu Yuxiao, general manager of the Consumer Rights Protection Department of China Everbright Bank, said that China Everbright Bank has always adhered to the “people-centered” development philosophy and attached great importance to the creation of civilized and standardized services at its business outlets. This time, Beijing Wangjing West Branch successfully created a “banking industry “Top 100 Demonstration Units for Civilized and Standardized Services at Business Outlets”, becoming the only joint-stock commercial bank in Beijing to win this honor after the introduction of the new standards. This is a high degree of recognition and comprehensive inspection of China Everbright Bank’s financial services, and also promotes the operation of China Everbright Bank. The comprehensive service level of outlets has been improved to a higher level.
In the future, China Everbright Bank Beijing Branch will give full play to the benchmarking and leading role of the “Top 100 Demonstration Units”, continue to create the brand image of “Sunshine Service” and “Sunshine Consumer Protection”, cultivate a high-quality service culture, improve the quality and efficiency of the whole bank’s services, and highlight the role of a central financial enterprise Take responsibility and provide financial consumers with better financial services.
(Editors: Bao Congying, Gao Xing)
Share so more people can see it
1694718937
#China #Everbright #Bank #Beijing #Wangjing #West #Branch #held #awarding #ceremony #Top #Demonstration #Units #Civilized #Standardized #Services #Banking #Branches