By Danièle Guinot
Published on 04/08/2024 at 3:05 p.m., Updated on 04/08/2024 at 4:11 p.m.
A large number of CCF ATMs are currently out of service. Le Figaro.
The bank, operational since January 1, is still experiencing dysfunctions. But management assures that it has not lost any customers.
« I feel like I went back forty years », sighs Jean while filling out a paper form to hand over a check at the counter of a CCF agency, boulevard Haussmann in Paris. Until the end of December, this retiree was used to depositing his checks in HSBC bank’s automatic teller machines (ATMs), without having to fill out paperwork or queue at the counter. But the situation changed on January 1 following the acquisition of HSBC’s retail banking activity in France by My Money Group (MMG), a subsidiary of the American investment fund Cerberus. The bank was renamed CCF (Crédit commercial de France), following the name of the network purchased more than twenty years ago by HSBC and whose brand had since disappeared. And the three vending machines of the agency on Boulevard Haussmann (two inside and one outside) are now « hors service ».