Check out 6 tips to solve problems with SharePlay [iPhone, iPad e Mac]

2023-08-19 19:30:00

iOS/iPadOS 15 and macOS Monterey 12 brought many new features to iPhones/iPads and Macs. One of them was the SharePlaywhich lets you watch or listen to content like movies and music with other people via FaceTime — it wasn’t until iOS/iPadOS 16 and macOS Ventura 13 that it was also expanded to Messages (Messages).

Despite being very useful for those who use Apple devices (and also have friends and family with them), this function may not always work as it should.

Thinking about it, in this article we have separated some tips that can help solve some problems! ????

Check if the feature is enabled. From iPhone/iPad, open Settings, go to FaceTime » SharePlay and see if it is turned on; on Mac, open FaceTime, go to FaceTime » Settings… on the menu bar, click on the “SharePlay” tab and check if it is active. Make sure the app in question supports SharePlay. Among them are the native Apple TV, Music and Podcasts apps, as well as big names like Disney+, HBO Max, TikTok, Paramount+ and Twitch. Close the app and open it again. If you need to, log out of the streaming service or network and log in with your account again to see if the issue is resolved. Check with the SharePlay participant if his device runs the minimum requirements for the feature. If not, ask him to update the device. Make sure your cellular or Wi-Fi connection (as well as the person’s) is stable, as SharePlay requires the use of the internet. Restart your devices and try again.

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Have your issues been resolved? ????

FaceTime
of Apple

Version 1.3.7 (1.4 MB)
Requires the iOS 10.0 or superior

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