Bank Jago revealed that the blocked account, which was then illegally accessed by suspect IA (33), who is a former employee, was suspected of containing money from criminal acts (fraud).
“Blocked accounts are accounts that are suspected of being blocked. fraud” said Corporate Communication PT Bank Jago Marchelo through an official statement, Wednesday (10/7).
He said the accounts accessed by IA came from customers suspected of money laundering and terrorism.
“Fraud can result from fraud, money laundering, terrorism funding. So we block these accounts,” he said.
Marchelo emphasized that the security of customer funds and data is Bank Jago’s top priority. Therefore, his party implements risk management processes and anti-fraud strategies.fraud as a mitigation measure once morest deviant actions carried out by internal and external parties.
“Through this process, Bank Jago successfully detected fraudulent acts early on, conducted investigations, and proactively reported irregularities to the police for further processing,” he explained.
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Meanwhile, regarding the illegal access case that occurred at Bank Jago, Marchelo guaranteed that no customers were harmed or lost funds. Bank Jago will continue to work with the police to resolve the case and take various mitigation steps to prevent similar actions from happening in the future.
Meanwhile, regarding the method used by suspect IA who is also a former employee of Bank Jago, the Director of Criminal Investigation of Polda Metro Jaya, Senior Commissioner Ade Safri Simanjuntak explained that the suspect was able to open the blocked account because the person concerned worked at the bank.
“The unblocking was done by ordering the agent command center to submit an unblocking request and then approve the request because it was indeed the authority of the suspect as a Bank Jago contact center specialist,” explained Ade. (Z-11)
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