Mr. DS has been a regular loan customer at BIDV Khanh Hoa for many years. After being fully advised by BIDV staff regarding the benefits and insurance fees of the Borrower insurance product – BIC Binh An, he proposed to participate in insurance for loans at the Bank to be safe. mind in life.
On December 15, 2023, an unfortunate misfortune happened, Mr. DS died in a traffic accident. Immediately following receiving information from the customer’s family, BIC South Central cooperated with BIDV Khanh Hoa to visit and encourage the customer’s family; At the same time, actively coordinate with families to collect relevant documents to implement compensation payment procedures according to regulations.
Leaders of BIC and BIDV Khanh Hoa presented insurance money to representatives of customers’ families.
The total amount paid to Mr. S’s family is 7,710,545,597 VND, including: Insurance amount, loan interest support while waiting for insurance procedures, hospitalization allowance and funeral allowance. .
To ensure the best benefits for customers when participating in borrower insurance – BIC Binh An, BIDV and BIC are always ready to support, advise and promptly answer insurance benefits, especially when related to health, life and property of the borrower.
By promptly paying insurance benefits, accompanying and sharing financial difficulties with customers’ relatives to overcome the pain of losing an economic pillar, BIC Binh An products continue to affirm their practical and value. profound humanity.
