Beware of the Facebook Lost Luggage Scam – Brussels Airport Warns Customers

2023-11-11 18:20:01

A very… peculiar scam, and not necessarily in the best taste, has appeared on Facebook. Needless to say, you can’t buy lost luggage from complete strangers?

If you use Facebook, you may have seen this very strange ad: airports wanting to get rid of lost and unreturned luggage following 6 months, it would be sold for the modest sum of 1.95 euros, and this without them having ever been opened… Surprise packages, in short.

If for one reason or another you have lost your luggage at the airport and have been unable to recover it, don’t worry. Your personal belongings do not risk being sold to a stranger on social networks, because this is of course a scam…

However, given the fact that there are nearly a million lost and unclaimed bags worldwide, we can understand why the scam might seem convincing. First of all because these come from a fake account simply titled “Brussels Airport”, the same name as that under which we generally find Brussels-National Airport on the networks. However, on closer inspection, this account doesn’t really look like the official account of an airport… Going back a little further, we actually discover personal photos that don’t have much to do with Brussels Airport, as explained by RTBF who alerted to this scam.

Second, under this ad, there are perfectly glowing comments from Facebook accounts. Because as luck would have it, all these lost suitcases would be full of fashion and brand items… Too good to be true.

These are of course fake accounts, specially created for the occasion and in order to convince the customer of the legitimacy of the company…

For those who take the bait, they would, for example, have the possibility of relying on a Belgian telephone number with the Brussels area code 02 (the airport actually has numbers starting with 010). But the number is… not assigned. Or to another number on WhatsApp… Kenyan, that one. Needless to say, we are very far from Brussels.

But what the scammers are hoping for is you clicking the “buy” button. A simple click which will then send you to a site designed to extract your bank details, thus reducing your bank account a little more…

Brussels-National Airport is very clear on this subject: lost luggage is classified according to a very careful procedure, with the aim of returning it to its rightful owners. Needless to say, Brussels airport will never organize a legitimate sale of lost luggage, and even less on social networks.

It is important to remember that such a practice, if it were real, would obviously be a form of theft coupled with a violation of the privacy of complete strangers. A serious breach of ethics and the law, which should make anyone tempted to click “buy” think twice.

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