Marriage is a big event in life, and everyone hopes to leave good memories on this day. However, a bride in Shenzhen City, Guangdong Province, China recently went to a Starbucks to put on makeup on her wedding day. Unexpectedly, she was insulted and told to “get out” by the store manager, causing an uproar. The industry also responded to this.
According to the report of “Gongfu Finance and Economics”, the bride needed to find a place to put on makeup on the day of her wedding certificate. She asked Starbucks in advance if it was okay. After getting the store’s consent, a group of three people went to the store to put on makeup and make consumption, because they were afraid of affecting others. I chose to put on makeup in a corner, but in the process, I was insulted and chased away by the store manager, telling me to get out, which seriously affected my mood for marriage.
In response to this matter, the Starbucks operator pointed out that if customers spray something, they will be reminded, and the superior manager has already dealt with it. The specific handling cannot be known because of the authority. However, as a store, the consumption amount has been refunded and 2 coupons have been presented as compensation.
After the experience was exposed, it caused a heated response. Many netizens bombarded, “Why is Starbucks like this, I don’t like it”, “What are you noble regarding Starbucks?” There are reasons, “It must have been sprayed, which affects food safety”, “If you don’t drive them away, everyone go there to put on makeup, isn’t it turning into a barber shop?”, “Under normal circumstances, Starbucks will not drive people away. It should be the reason why your cosmetic spray affected other customers.”