2024-09-18 08:34:52
Football Club de Metz is a professional football club, founded in 1932. Football Club de Metz is one of the oldest professional football clubs, founded 90 years ago in 1932. It has played for more than 63 seasons in Ligue 1, making it the seventh French club to have played the longest in the first professional division.
The Ticket Office Department is looking for an intern “Assistant in charge of ticketing, organization and customer relations”.
JOB DESCRIPTION
Reporting to the Ticketing Manager, you will assist our ticketing officer in their daily tasks.
The work schedule includes FC Metz home match days, for which the presence of the ticketing assistant intern is required.
MISSIONS
As part of this internship, you will be required to assist our ticketing, organization and customer relations manager in carrying out the following tasks, divided into 3 areas:
Organization and management of the subscription point (Main mission):
- Assist the ticketing officer in creating subscription point staff briefs
- Assist the ticketing officer in recruiting subscription point staff
- Assist the ticketing manager in developing the specifications for setting up the subscription point
- Prepare ticketing staff schedules
- Prepare the presentation meeting with the staff
- Establish inventories of needs (furniture and supplies)
- Testing ticketing equipment before implementation
- Install the subscription point
- Assist the ticketing officer in training ticketing staff
- Assist the ticketing manager with the operational implementation of the subscription campaign
Service clients Wetix
/ Create a brief for the subscription campaign
/ Send a brief to customer service on the subscription campaign + Call to discuss the subject FC Metz sales department
/ Transmit the dates of the final subscription campaign
/ Provide a brief on the subscription campaign and especially the process to follow for orders and credits (if no refund)
Management of the entire customer service in relation to the 2025/2026 subscription campaign (Main mission)
- Manage incoming emails and incoming calls
Organization of home matches (Secondary mission)
- Assist the ticketing manager in setting up the match day system (ticketing staff to be summoned – equipment to be used)
- Installation of the equipment necessary for match day ticket management
- Accounting closure of ticket offices after the match
- Liaise with the ticketing manager/manager in the event of access control disputes: access to the Skidata server
- Assist the ticketing officer in the match debrief (positive points – areas for improvement)
PROFILE
- Bac +4 /+5 business school
- Knowledge of ticketing tools would be a plus
- You are independent, dynamic
- You have very good interpersonal skills.
- You like working in a team
- You are rigorous and organized
REQUIRED SKILLS
Perfect mastery of the Office suite and particularly Excel and Power Point
Class B license would be a plus
HIERARCHICAL ATTACHMENT
Sales Director and Ticketing Manager
WORKPLACE
Metz
CONDITIONS
6-month internship, under internship agreement, full-time, available from March 3, 2025
APPLICATIONS
To send: loic.vetter@wetix.fr and erwan.pichon@wetix.fr with the subject “Internship offer – Assistant in charge of ticketing, organization and customer relations” with CV + cover letter as well as the course schedule.
1726654098
#Internship #offer #Assistant #charge #ticketing #organization #customer #relations #Metz
– What makes FC Metz a significant club in French football history?
Table of Contents
FC Metz: A Legacy of Excellence in French Football
Football Club de Metz, one of the oldest professional football clubs in France, has a rich history that spans over 90 years. Founded in 1932, the club has played an impressive 63 seasons in Ligue 1, making it the seventh French club to have played the longest in the first professional division. As a symbol of excellence and dedication to the sport, FC Metz continues to thrive, and its ticket office department is currently seeking an intern to join their team.
Job Opportunity: Assistant in Charge of Ticketing, Organization, and Customer Relations
The Ticket Office Department at FC Metz is looking for a highly motivated and organized individual to fill the role of Assistant in charge of ticketing, organization, and customer relations. As an intern, you will have the opportunity to work closely with the Ticketing Manager and assist in various tasks related to ticketing, organization, and customer relations.
Job Description
Reporting to the Ticketing Manager, your responsibilities will include:
Assisting the ticketing officer in daily tasks
Organizing and managing the subscription point, including recruiting staff, creating briefs, and preparing schedules
Managing customer service related to the 2025/2026 subscription campaign
Assisting with the organization of home matches, including setting up equipment and accounting for ticket offices
Requirements
To be eligible for this internship, you must:
Hold a Bac +4/+5 business school degree
Have knowledge of ticketing tools (a plus)
Be independent, dynamic, and have excellent interpersonal skills
Be a team player with strong organizational and rigorous skills
Have perfect mastery of the Office suite, particularly Excel and Power Point
Hold a Class B license (a plus)
What to Expect
As an intern at FC Metz, you will have the opportunity to work in a fast-paced and dynamic environment, surrounded by passionate professionals who share your love for football. You will gain valuable experience in ticketing, organization, and customer relations, and develop skills that will benefit you throughout your career.
Apply Now
If you are a motivated and organized individual with a passion for football, we encourage you to apply for this exciting opportunity. Join the FC Metz team and be a part of the club’s continued success.
Optimized Keywords:
FC Metz
Football Club de Metz
Ticketing
Organization
Customer Relations
Internship
Job Opportunity
Ligue 1
French Football
meta tags:
title: FC Metz: A Legacy of Excellence in French Football
description: FC Metz is looking for an intern to join their ticket office department. Apply now for this exciting opportunity to work with a prestigious French football club.
keywords: FC Metz, Football Club de Metz, Ticketing, Organization, Customer Relations, Internship, Job Opportunity
What skills are essential for the FC Metz internship in ticketing, organization, and customer relations?
Title: Join the Team: FC Metz Seeks Intern for Ticketing, Organization, and Customer Relations
Meta Description: FC Metz, a French professional football club, is looking for an intern to assist in ticketing, organization, and customer relations. Apply now and be part of the team!
Keywords: FC Metz, internship, ticketing, organization, customer relations, football club, Ligue 1, French football, sports management
Article:
Football Club de Metz, one of the oldest and most prestigious professional football clubs in France, is seeking an intern to join their team as an Assistant in charge of Ticketing, Organization, and Customer Relations. As a key member of the Ticket Office Department, you will play a crucial role in ensuring the smooth operation of the club’s ticketing system, organization, and customer relations.
About FC Metz
Founded in 1932, FC Metz is a professional football club that has played in Ligue 1, the top division of French football, for over 63 seasons. With a rich history and a loyal fan base, the club is committed to excellence both on and off the pitch.
Job Description
As an intern, you will report to the Ticketing Manager and assist in the day-to-day operations of the Ticket Office Department. Your main responsibilities will include:
Organization and Management of the Subscription Point
Assisting in creating subscription point staff briefs
Recruiting and training subscription point staff
Developing specifications for setting up the subscription point
Preparing ticketing staff schedules and presentation meetings
Establishing inventories of needs (furniture and supplies)
Testing ticketing equipment before implementation
Installing the subscription point
Management of Customer Service
Managing incoming emails and incoming calls
Providing excellent customer service to fans and subscribers
Organization of Home Matches
Assisting in setting up the match day system (ticketing staff to be summoned – equipment to be used)
Installing necessary equipment for match day ticket management
Accounting closure of ticket offices after the match
Liaising with the ticketing manager/manager in the event of access control disputes
Requirements
To be eligible for this internship, you must:
Be a student or recent graduate in a relevant field (e.g., sports management, business administration)
Have excellent communication and organizational skills
Be able to work in a fast-paced environment
Be available to work on FC Metz home match days
What We Offer
As an intern at FC Metz, you will have the opportunity to:
Gain valuable work experience in a professional sports organization
Develop your skills in ticketing, organization, and customer relations
Be part of a dynamic team and contribute to the success of the club
* Enjoy access to exclusive events and experiences
How to Apply
If you are a motivated and enthusiastic individual who is passionate about football and sports management, please submit your application, including your resume and a cover letter, to [insert contact information].
Deadline: [Insert deadline]
Don’t miss this opportunity to join one of France’s most respected football clubs and launch your career in sports management! Apply now
