Bank Rakyat Indonesia’s BRImo surpasses 30 million users and advances financial inclusion

2024-04-02 20:44:21

JAKARTA, Indonesia, March 20, 2021 /PRNewswire/ — With a thriving user base, the app digitally expands the bank’s customer-focused services while revolutionizing the Indonesian banking landscape.

PT Bank Rakyat Indonesia (BRI) Persero Tbk. (IDX: BBRI) introduces the great success of BRImo, its flagship mobile banking services available anytime, anywhere. Launched in 2019, BRImo has already expanded its database from 2.9 million to 31.6 million total users, reaching a transaction value of IDR 4.158 trillion as of December 2023. This number exceeded the reach of many other competitor mobile banking solutions.

BRImo’s growing user base demonstrates BRI’s commitment to promoting financial literacy and financial inclusion. BRImo supports BRI in transforming the Indonesian banking landscape into a more inclusive, accessible, user-centric and mobility-oriented environment.

BRImo offers its users various in-app features, including seamless digital account opening in 11 currencies and access to 5 years of transaction history. Additionally, users can benefit from multi-currency savings options, international remittance management, foreign exchange conversion services and cross-border QR code-based payments. The app’s cashless transactions and financial monitoring help micro, small and medium enterprises (MSMEs) grow by making financial management easier. It leverages the BRI’s strong presence to expand banking services to retailers in urban areas.

BRImo strives for maximum reliability and is equipped with cutting-edge technology that ensures a 99.8% transaction success rate. The app also offers advanced data security with various global certifications and multi-layered measures including facial recognition, fingerprint, PINs, OTPs and passwords.

As one of Indonesia’s largest financial institutions, BRI continually strives to create economic and social value while contributing to environmental conservation. BRImo’s mobile-based services support the bank’s efforts by promoting paperless transactions and helping to reduce customers’ transportation emissions. BRImo could help users reduce their carbon footprint by 597,105 kgCO2e by 2023 while promoting financial inclusion by expanding access to banking services.

“Focusing on customer excellence is at the heart of BRImo’s journey. BRImo’s impressive growth reflects responsiveness to customer needs and we strive for various innovations such as simplifying banking processes and empowering customers with BRImo’s outstanding features,” concluded Sunarso, President and Director of BRI.

For more information about BRI and BRImo, see www.bri.co.id

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