The bank Bancolombia announced through its different channels the intervention that the application and the virtual branch will have next Saturday, September 10. $739 thousand pesos disappeared from his Bancolombia account.
The measure seeks to update said platform to make it faster and more efficient with its users.
The schedule established for this ‘update’ will affect few clients, this is because the start and end times are the least used in the App.
“On Saturday, September 10 from 11:00 pm to Sunday, September 11 at 2:00 am, we will do a system update. Meanwhile, you can pay with your debit or credit cards and withdraw money at ATMs”Bancolombia said in a statement.
It is possible that users of the Bancolombia App will find new functions and a better load in the virtual branch on Sunday, September 11.
???? The whole truth regarding why the Bancolombia App crashes
Bancolombia is concerned regarding the user experience in its digital channels and this update is part of this plan.
Previously, the bank has been criticized for app crashes, but it appears that they have been improving significantly on their digital platforms.
It is possible that some clients of Bancolombia have been changed to other banks in the face of user complaints for months.
Finally, if on Sunday, September 11, the application is still down, you must wait more hours until the functions are restored.
