Ban also covers out-of-warranty Apple Watch repairs in the US

2023-12-21 20:44:59

Given the imbroglio with the Fields, Apple had to stop sales of the latest models of Apple Watches in the United States. Now, out-of-warranty device repairs will also be affected, according to Bloomberg.

In a note sent to employees, Maçã informed that it will not replace any model (Series 6 or later) from next Monday (12/25). However, it will continue to offer software-only help.

Two points worth highlighting:

  1. Apple Watches SE (1st and 2nd generations) are not part of this ban;
  2. Customers who purchased an Apple Watch before December 25th and those still under warranty are not affected for the suspension of services.

On the other hand, exchanges for watches purchased before 12/25 and that can still be returned/exchanged (either due to not liking the product, wanting to change the size or color, for example) will be retained, but refunds may be granted. Likewise, accessory replacements (such as straps) will be available.

This suspension prevents Apple from informing regarding the availability of Watches at third-party resellers. However, products available in these stores may be sold until stocks run out. Finally, the giant will not be able to import any more watches until the ban is revoked.

In 2021, Masimo alleged to the US International Trade Commission (ITC) that Apple had stolen trade secrets and violated patents for its pulse blood oximeter. This ban has to do with an order released in October this year.

As we reported, it is speculated that the company will have to overcome the situation with “software fixes and other possible alternative solutions”. Although the Apple Watches Series 9 and Ultra 2 are already unavailable online, the company has not yet come up with any solutions. Therefore, the ban will remain in effect indefinitely.


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iPhones Apple Watch SE (miniatura)
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