2023-08-03 13:39:17
The outage is likely to affect around 40 flights and 10,000 passengers.
Failure “unpublished” in the baggage system is underway on Thursday August 3 at Orly 4 airport, franceinfo learned from airport communication. This is a breakdown of the baggage routing system which could affect around 40 flights and 10,000 passengers throughout the day, causing delays.
Specifically, it is the system that picks up the suitcase immediately after check-in and accompanies it to the luggage gallery. At this location, airport handlers pick it up and transport it to the right plane. Terminal 4 accommodates companies serving overseas or foreign countries, particularly the Maghreb.
Some transferred flights
The outage began on Thursday morning “from the start of the activity” et “could last longer”. Alternative solutions have therefore been put in place, such as “the transfer of certain flights to terminals 1, 2, 3 at Orly” where the system is working properly. Some flights have been transferred to Roissy-Charles-de-Gaulle airport. Planes from Air Caraïbes and French Bee had to take off without baggage in the hold, indicated for his part the leader of these companies, referring to a “critical situation”.
On Twitter, Paris Aéroport confirms this outage “in the baggage handling system” and adds that only terminal 4 is concerned. It can also be read that “delays in the delivery of baggage” are “possible”. Paris Aéroport presents its “apologies to the passengers concerned”. Technicians are mobilized to try to solve the problem and “carry luggage”.
“I spoke this morning with the CEO of Aéroports de Paris, what is happening at Orly is not acceptable”, Clément Beaune told franceinfo. The Delegate Minister for Transport considers that“we can’t have hours of problems sorting luggage”. “I know that all the teams are very mobilized to repair the technical problem”, he adds. The Minister wants to be reassuring: “We are in the process of resolving this and finding solutions for people who are late or have difficulty flying”.
“What happened at Orly is not at all on the scale of what we experienced last year”explains the Minister, recalling the difficulties encountered in transport and “35,000 pieces of luggage lost in Paris airports last year”. “We should not relive this kind of thing for the Rugby World Cup or for the Olympics, or quite simply for the French and foreign tourists who travel and who want to travel in good conditions.“, he concludes.
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