2024-09-13 06:33:02
Who is the most popular retailer in the whole country? Austria‘s customers were able to vote on this question on all channels this summer. On 12 September, the Consumer Day of the trade association, the coveted trophies for the “Federal Prize for Austrian Retailer of the Year” were awarded by HV and cooperation partner Weekend Magazine.
The winners: Animal Center, Peter Wagner, Heinemann & Fussl
The Federal Prize in the category “Small traders” (up to 9 employees) was sent to the Animal Center in Linz-Urfahr, which sells high-quality and partly handmade pet supplies. “For our team, this award is confirmation of the good path we are on in making shopping an experience for our customers. The key to this is the extensive range, the expertise of our employees and our service. Thank you to all customers for their loyalty and their vote.”commented owner Thomas Perkmann the award.
The vote in the category “Small traders” (up to 49 employees) could Peter Wagner comfort shoes The special shipping company is also based in the Linz area, in Asten. “We are extremely proud of the trust and appreciation that our customers continually show us. The fact that we have won the Austrian Retailer of the Year award for the third time in a row is also thanks to the daily commitment of our employees. It is fulfilling to see that our comfort shoes and our service continue to impress.”says Marketing Manager Karsten Nowak.
If “Medium-sized retailer” of the year (up to 249 employees) became Heinemann Duty Free Austria awarded, the largest operator of travel value and duty-free shops at the airports in Vienna, Salzburg and Graz. “We were nominated for the first time this year and are incredibly proud and grateful to have won this valuable award at the first attempt. A big thank you goes to our employees, who with their great commitment every day ensure that we as a travel retailer turn travel time into valuable time for our customers.”says Roman KochManaging Director von Heinemann Austria.
The Federal Award of Austria’s Retailer of the Year in the category “Large retailer” (more than 250 employees) also goes to Upper Austria, namely to the Fussl Modestraße based in Ort im Innkreis. “This award is something very special for us, as we were voted Austria’s most popular retailer directly by our customers.”is glad Ernst Mayrmanaging partner of the fashion retailer. “At Fussl Modestraße, top service and customer satisfaction are particularly important to us, and that has been rewarded. All of this is only possible thanks to the commitment of each individual team member, so many thanks to the entire Fussl team.”added Karl Mayralso managing partner of Fussl Modestraße.
Federal prize reflects diverse trade
“We are proud of the winners of the Austrian Retailer of the Year Federal Award. Whether purely stationary or omnichannel, large or small, whether a pet supplies or fashion retailer, whether a family business or part of a large international group of companies – the award-winning companies represent domestic retail in all its diversity.”commented Trade Association Managing Director Rainer Will. “The trade association warmly congratulates the award-winning companies!”
In addition to the coveted trophy and media attention, the Federal Prize winners are also rewarded with considerable advertising value: The Weekend Magazine as Leading Media Partner awards the winners of the four categories advertising space worth over 50,000 euros. “We are in the midst of massive social and economic change. Austrian trade is the most important employer and the most profitable economic sector in the country. Therefore, as a family business and one of the most widely read media companies in Austria, it is a pleasure for us to actively support trade.”explains Weekend Managing Director Richard Mauerlechner his commitment.
About the Federal Award Austria’s Retailer of the Year
The Austrian Retailer of the Year Federal Prize has been awarded by the trade association since 2021. The whole of Austria decides in an open public vote on the most popular retail companies in the country in the categories of micro-retailer, small retailer, medium-sized retailer and large retailer. All retail companies based in Austria that operate at least one stationary store and bear the “Austrian Retailer” seal are eligible to participate.
High-resolution press photos can be found HERE.
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Table of Contents
Austria’s Retail Market: Current Trends and Top Retailers
Austria’s retail market has experienced steady growth in recent years, with a market size of EUR 85.9 billion in 2022 and an expected compound annual growth rate (CAGR) of over 2% during 2022-2027 [[[[[[[[[2]]. This growth is driven by factors such as increasing consumer spending, e-commerce penetration, and a strong tourism industry.
In recent news, the Austrian Retailer of the Year Federal Award was presented to the top retailers in the country, as voted by customers themselves. The winners in each category were:
Small traders (up to 9 employees): Animal Center, a pet supplies retailer based in Linz-Urfahr, known for its high-quality and partly handmade products.
Small traders (up to 49 employees): Peter Wagner comfort shoes, a specialty shoe retailer based in Asten, Linz, with a strong focus on customer service.
Medium-sized retailer (up to 249 employees): Heinemann Duty Free Austria, the largest operator of travel value and duty-free shops at airports in Vienna, Salzburg, and Graz.
Large retailer (more than 250 employees): Fussl Modestraße, a fashion retailer based in Ort im Innkreis, Upper Austria, with a strong commitment to customer satisfaction and employee excellence.
These awards reflect the diversity of Austria’s retail market, which comprises small, medium, and large retailers, as well as family businesses and international companies. According to Rainer Will, Managing Director of the trade association, ”The award-winning companies represent domestic retail in all its diversity”[[[[[[[[[[[[[[[[]].
The retail market in Austria is expected to continue growing, driven by trends such as online shopping, sustainability, and experiential retail. Retailers that focus on customer experience, product quality, and employee engagement are likely to thrive in this market. As stated by Thomas Perkmann, owner of Animal Center, “The key to this is the extensive range, the expertise of our employees, and our service” [[[[[[[[[[[[[[[[]].
Insolvency statistics from KSV1870 show that the retail trade ranked first in bankruptcies in the first half of 2023, highlighting the need for retailers to adapt to changing consumer behavior and market trends[[[[[[[[[3]].
Austria’s retail market presents opportunities for retailers that prioritize customer satisfaction, product quality, and employee engagement. As the market continues to evolve, retailers must stay agile and responsive to changing consumer behavior and market trends.
References:
[1] Euromonitor International. (n.d.). Retail in Austria. Retrieved from
[2] GlobalData. (2023). Austria Retail Market Analysis. Retrieved from
[3] EHL. (2023). Retail Market Report Austria 2023/24. Retrieved from
[*] Quotations without a URL reference are from the original text and do not have a corresponding URL.
### Austria’s Retail Industry: Celebrating the Best of the Best
Austria’s Retail Industry: Celebrating the Best of the Best
On September 12, 2024, the Austrian retail industry came together to celebrate the “Consumer Day” of the trade association, where the coveted trophies for the “Federal Prize for Austrian Retailer of the Year” were awarded. This prestigious award recognizes the most popular retailers in the country, as voted by Austrian customers themselves.
The Winners: A Diverse Representation of Austrian Retail
This year’s winners represent the diversity of Austrian retail, with categories ranging from small traders to large retailers. The Federal Prize winners are:
Animal Center in Linz-Urfahr, winner of the “Small traders” (up to 9 employees) category, for their high-quality and partly handmade pet supplies.
Peter Wagner comfort shoes in Asten, winner of the “Small traders” (up to 49 employees) category, for their exceptional comfort shoes and service.
Heinemann Duty Free Austria, winner of the “Medium-sized retailer” (up to 249 employees) category, for their outstanding travel value and duty-free shops at airports in Vienna, Salzburg, and Graz.
Fussl Modestraße in Ort im Innkreis, winner of the “Large retailer” (more than 250 employees) category, for their exceptional fashion retail experience.
Awards Reflect Commitment to Customer Satisfaction
The winners of the Federal Prize are not just recognized for their sales figures, but for their commitment to customer satisfaction, service, and overall shopping experience. As the winners themselves noted, their success is a testament to the hard work and dedication of their employees.
Austria’s Retail Sales: A Look at the Bigger Picture
According to data from Trading Economics[[[1]], Austria’s retail sales have been steadily increasing over the years, with an average growth rate of 0.42% from 2000 to 2024. While there may be fluctuations in the market, the retail industry remains a vital part of Austria’s economy.
International Recognition: Lagardère Travel Retail’s Awards
Austria’s retail industry is not only recognized domestically but also internationally. Lagardère Travel Retail, a leading travel retail company, has won numerous awards for its exceptional service and retail offerings[[[2]].
Conclusion
the Federal Prize for Austrian Retailer of the Year is a testament to the excellence and diversity of Austria’s retail industry. The winners of this year’s awards are a reflection of the country’s commitment to customer satisfaction, service, and innovation. As the retail industry continues to evolve, it is clear that Austrian retailers will remain at the forefront of the industry.
References:
[1]: Trading Economics – Austria Retail Sales YoY
[2]: Lagardère Travel Retail – Awards
[3]: SPAR Austria – Golden Fir Awards
