Austrian Tourist Sues Travel Agency Over Disappearing Sea: The Summer Vacation Controversy

2023-07-19 12:45:15

The summer vacation

Austrian goes to court because the sea was suddenly gone

An Austrian didn’t like this part of her vacation in Italy at all. The sea level was different from the travel agent’s catalog and she filed a lawsuit.

Published19. July 2023, 2:45 p.m

The beach in Grado is known for the fact that the water recedes far at low tide.

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However, an Austrian tourist didn’t know that and was disappointed when the beach didn’t look like her travel agency’s brochure.

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This bothered her so much that she sued the travel agency when she returned.

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In the Italian town of Grado on the Adriatic coast, the tides are very pronounced.

An Austrian tourist sued her travel agency because the sea was further away at low tide than in the pictures in the catalogue.

She wasn’t successful with it. She should have expected deviations in the water level.

It doesn’t always look like it does in the holiday resort’s catalog or on the organizer’s website. An Austrian tourist in the Italian city of Grado had this experience some time ago: Just as she was regarding to take a leisurely swim in the Mediterranean Sea, it was suddenly gone. She had to run following the water for meters, but this looked very different in the prospectus.

Her lawsuit didn’t stand a chance

The Austrian was so outraged by the “incident” that she complained to the tour operator following her return from Italy – and spectacularly rebuffed it, as reported by “Heute”. Because there is an ebb and flow In Grado, as is well known, it is quite pronounced to expect deviations in the water level from the prospectus pictures, explains lawyer Eike Lindinger. Thus, there was no deficiency relevant to travel law.

The lawyer has been representing tour operators for three decades and has been confronted with various bizarre cases in his career. Vacationers would often expect high payments if their trip doesn’t go as expected, Lindinger said on “Today”. However, you only get In the rarest of cases, the entire price is refunded: “Often it’s only five percent.”

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